Housing Solutions Officer

Connect2Luton; Luton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency for local councils is seeking a Housing Solutions Officer in Luton. The role involves delivering high-quality services on housing and homelessness matters, focusing on prevention. Ideal candidates will have relevant experience in the public sector and strong communication skills. Benefits include access to a wide range of roles and a reliable payroll system.

Benefits

Access to exclusive roles

Reward schemes such as Refer a Friend

Reliable payroll system

Qualifications

• Minimum 1 year of experience as Housing Solutions Officer in the Public Sector.
• Self-motivated and highly organised.
• Eligible to work in the UK.

Responsibilities

• Determine duties owed to potentially homeless applicants.
• Support households at risk of homelessness.
• Manage caseload and conduct necessary investigations.

Skills

Excellent communication skills

Interpersonal skills

Knowledge of housing legislation

Organisational skills

Ability to manage complex cases

Education

Institute of Housing, NVQ Housing

Tools

Administrative and IT systems

Job description

Overview

Connect2Luton are recruiting for Housing Solutions Officers for ongoing temporary positions for Luton Borough Council.

As a Housing Solution Officer you will be delivering an efficient, high quality professional service to all users on housing and homelessness related matters. The main focus will be on preventing homelessness whilst ensuring that care and support needs are met. You will also be investigating clients circumstances and raising awareness and delivering training on homelessness, as well as collaboratively working with internal and external partners.

This is an office based role, you will be working in various central Luton sites.

The umbrella rate for all temporary staff is from £28 per hour to potentially £32 per hour, this will be dependant on experience and knowledge.

Responsibilities

• To determine duties owed towards potentially homeless applicants under the Homelessness Reduction Act 2017
• To work proactively as part of a front line team to provide support to households at risk of homelessness and at the earliest opportunity
• Manage a caseload and undertake all appropriate investigations necessary to make sound timely decisions
• Identify clients with support needs, treat them respectfully, thoughtfully and sensitively
• To support with the development and delivery of training and/or awareness raising events and materials for staff, colleagues, partners and the public relating to homelessness

Qualifications / About you

• At least 1 years of experience as Housing Solutions Officer within the Public Sector.
• Excellent communication and interpersonal skills, both written and verbal
• As an experienced housing officer, you will have a comprehensive knowledge of housing legislation, welfare reforms and Homeless Reduction Act.
• Experience of managing complex client caseload and ad-hoc cases.
• A good knowledge of administrative and IT system.
• The ability to be self-motivated and highly organised.
• Eligible to work in the UK.
• Institute of Housing, NVQ Housing, or other relevant qualification or equivalent experience/education/Training.
• Occasional travel within and beyond the Council's geographical boundaries.
• Able to attend meetings out of normal office hours.

Benefits

• Access to a wide range of roles nationwide, as well as exclusive roles to Connect2Luton
• Reward schemes such as Refer a Friend.
• Prompt and reliable payroll system.
• Work for an agency owned by Luton Borough Council.

About Us

Luton Council have partnered up with Kent Commercial Service to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract and interim roles at the Council.

Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates