Housing Property Officer - ABC12858

Aberdeen City Council; Aberdeen City; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local government authority in Aberdeen seeks a Housing Property Officer to enhance tenant services and support sustainable tenancies. The role involves managing lease processes and engaging with tenants, colleagues, and partners. Ideal candidates will demonstrate strong public service skills, effective communication, and organizational abilities, supported by a relevant educational background. This full-time position offers flexibility and values diversity and inclusion in the workplace.

Responsibilities

• Support the Council in delivering an efficient lease signing and void process.
• Help tenants sustain their tenancies by providing information.
• Work with Housing and Support Officers and external partners.

Skills

Public service delivery

Autonomous work

Organisational skills

Dealing with the public

Meeting deadlines

Effective communication

Record keeping

Computer proficiency

Education

Standard Grade or Equivalent

Tools

Microsoft Office

Job description

Job Purpose

The Housing Property Officer supports the Council in delivering a place where all people can prosper by providing an efficient lease signing, termination and void process to customers and colleagues. The role helps tenants and their families sustain their tenancies by working with the Housing and Support Officer, other colleagues and external partners and by providing information to tenants and signposting them to services.

Location and Contract

Permanent, Full Time

PVG Membership Requirement

From 1 April 2023, roles requiring PVG membership will require candidates to meet the cost of PVG membership. This applies only to full time equivalent salaries of £30,000 and above. The Council will initially pay the PVG membership cost (£18 for existing members, £59 for non‑members) and this cost will be deducted from the employee’s first full month’s salary.

Minimum Requirements for the Post

Standard Grade or Equivalent

Essential Skills

• Proven ability to deliver public services to required standards
• Proven ability to work autonomously and using own initiative
• Proven ability to organise and prioritise workload effectively
• Proven ability to deal with the public in difficult, confrontational and sensitive situations
• Proven ability to work to challenging deadlines
• Proven ability to communicate effectively in both oral and written forms with a wide range of audiences
• Proven ability of good record keeping
• Proven ability to use a range of computer packages (e.g., Microsoft Office)

Equality, Diversity and Inclusion

Aberdeen City Council is an equal opportunities employer and we are committed to equality, diversity and inclusion. For further information please see our Equality, Diversity, Inclusion and Recruitment pack.

Flexible Working

We are happy to talk flexible working and offer flexible working for most roles in the organisation, meaning that many of our employees enjoy the freedom of choosing a working pattern that suits them as well as the organisation.

Disability Confident

We are a Disability Confident Employer. If you consider yourself to have a disability and think you may require a reasonable adjustment to be made for this part of the selection process, please contact [e-mail].

Armed Forces

We are a forces‑friendly employer, have signed the Armed Forces Covenant and are a gold award recipient in the Defence Employer Recognition Scheme. We have a specific email address for those in the forces, those who have left the forces, as well as their partners / spouses / families: [e-mail].

Guaranteed Interview Scheme Eligibility

• Disability as defined by the Equality Act 2010 (all jobs)
• Looked after young people, those that are in continuing care or are a care leaver up to the age of 29 (all jobs)
• Aged 16‑24 and live in Aberdeen City or have been to an Aberdeen City Council school and are applying for a Modern Apprenticeship (except Trades apprenticeships)
• Have done a Foundation Apprenticeship with Aberdeen City Council and are applying for any apprenticeships relevant to the area in which they did their Foundation Apprenticeship
• New Scots aged 16‑24 and are applying for any apprenticeships

Eligibility to work in the UK is dependent on legal status and all applicants must have the right to live and work in the UK.

Further Information

Further information can be found at https://www.aberdeencity.gov.uk/services/jobs