Housing Officer

Vivid Resourcing Ltd; Glasgow; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A respected housing association is seeking a Housing Officer in Glasgow for a temporary position with potential for permanent placement. The role involves managing properties, supporting bewoners with tenancy issues, and working collaboratively with agencies and teams. Candidates should have experience in tenancy management, excellent communication skills, and the ability to start with no notice restrictions. This hybrid role offers flexibility and a rewarding opportunity to contribute to community welfare.

Benefits

Flexible working arrangements

Opportunity for permanent placement

Community-focused environment

Qualifications

• Minimum 12-18 months experience as a Housing Officer or similar.
• Strong knowledge of tenancy management and housing legislation.
• Ability to work independently and manage diverse workloads.

Responsibilities

• Deliver a high-quality neighbourhood management service.
• Manage a patch of general needs properties.
• Support residents with tenancy sustainment.

Skills

Communication skills

Customer service

Problem-solving skills

Job description

Housing Officer - Social Housing
Location: Glasgow
Contract: 3-6 Months Temporary (Strong Potential to Go Permanent)
Start Date: 5th January
Working Pattern: Hybrid (Home Working & Estate Visits)

Role Overview

As a Housing Officer, you will deliver a high-quality neighbourhood management service across a designated patch. You will work closely with residents to support tenancy sustainment, manage tenancy-related issues, and help maintain safe, well-managed communities.

Key Responsibilities

• Manage a patch of general needs properties
• Carry out tenancy sign-ups, home visits, and tenancy reviews
• Manage low to medium-level ASB cases, safeguarding concerns, and tenancy breaches
• Support residents with tenancy sustainment and early-intervention approaches
• Work collaboratively with contractors, partner agencies, and internal teams
• Conduct estate inspections and ensure communal areas are well maintained
• Prepare reports and documentation and attend meetings as required

About You

• Previous experience as a Housing Officer, Neighbourhood Officer, or similar (minimum 12-18 months)
• Strong knowledge of tenancy management, relevant housing legislation, and best practice (Scottish housing context preferred)
• Confident working independently and managing a diverse workload
• Excellent communication, customer service, and problem-solving skills
• Experience working with vulnerable tenants and external support agencies
• Available to start on 5th January with no notice restrictions

Why Apply?

• Respected and supportive Housing Association
• Genuine temp-to-perm opportunity
• Hybrid and flexible working arrangement
• Rewarding, community-focused role

If this sounds like the right opportunity for you, please apply with your latest CV. You're also welcome to share this opportunity with anyone who may be interested