Housing Officer

Niyaa People; Congleton; Hybrid; GBP 60,000 - 80,000; Part time

Job summary

A housing management organization in Staffordshire is seeking a proactive Housing Officer to manage tenancies and ensure safe communities. Responsibilities include tenancy management, conducting inspections, and handling anti-social behaviour. Candidates should have experience in housing management and strong knowledge of legislation. This is a full-time, hybrid role offering £25/£26 per hour.

Qualifications

• Experience in tenancy or housing management, including handling ASB.
• Strong knowledge of housing legislation, policies, and good practices.
• Ability to manage a busy and varied caseload.

Responsibilities

• Manage all aspects of tenancy management, including sign-ups and ASB.
• Take prompt actions in cases of anti-social behaviour, working with residents and partners.
• Conduct regular estate inspections and home visits.

Skills

Housing management experience

Knowledge of housing legislation

Communication skills

Negotiation skills

Conflict resolution skills

Job description

Overview

We\'re looking for a proactive and dedicated Housing Officer to manage a patch of general needs tenancies, ensuring sustainable tenancies and safe, thriving communities.

Responsibilities

• Manage all aspects of tenancy management, including sign-ups, tenancy inspections and ASB.
• Take prompt and appropriate action in cases of medium to high level anti-social behaviour, working closely with residents, police, and partner agencies.
• Conduct regular estate inspections and home visits to maintain high standards and build strong tenant relationships
• Support data quality and compliance, ensuring customer systems are up to date and aligned with regulatory and safeguarding standards.

What we\'d love to see from you

• Experience in tenancy or housing management, including handling ASB and tenancy enforcement.
• Strong knowledge of housing legislation, policies, and good practice.
• Excellent communication, negotiation, and conflict resolution skills.
• Ability to manage a busy and varied caseload, with a customer-focused and solution-oriented approach.

Job details

• Job title: Housing Officer
• Contract: 3 months+
• Hourly Rate: £25/£26hr
• Location: Staffordshire
• Working hours: Full Time - Hybrid

How to apply

If this Housing Officer position is for you then please apply or contact [e-mail]