Housing Management Worker

Home Group; Egremont; On-site; GBP 40,000 - 60,000; Part time

Job summary

A housing organization in the UK is seeking a Housing Management Worker in Egremont. The role involves supporting customers with tenancy and rent management while ensuring their properties are safe and well-maintained. Ideal candidates will have strong customer service skills and a passion for property management. This position offers flexible hours and the opportunity to make a positive impact on the lives of customers.

Benefits

34 days leave

Paid volunteering time

Pension contributions

Health cash plan

Career development opportunities

Discounts and travel expenses

Qualifications

• Experience in property management or a related field.
• Ability to engage positively with diverse customers.
• Strong organizational skills and initiative.

Responsibilities

• Support customers managing their tenancies and rent accounts.
• Conduct routine safety and compliance checks.
• Ensure properties are well maintained and occupied.
• Assist customers with housing benefit claims.

Skills

Customer service

Property management experience

Proactive attitude

Organizational skills

Team collaboration

Knowledge of health and safety checks

Job description

Job Description - Housing Management Worker (251432)

Overview

Housing Management Worker - (251432)

Housing Management Worker

Working at our service in Egremont

We are unable to sponsor you for this role.

Home, a place where you belong

This is a great opportunity for a Housing Management worker to join our team here in Cumbria. As our Housing and Property expert, you’ll support our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you’ll support them to manage and maintain their tenancy and rent accounts. Also support customer engagement and social activities, we know the key to staying well and healthy is not being lonely and staying as active as possible. Having a purpose.

What’s in it for you?

• 34 days leave, pro-rated (including bank holidays and a "me day”)
• Paid time off for volunteering
• MatchingPension contributions (up to 7%, with life assurance of 3x Basic Salary)
• Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
• Career path with development and an excellent training package
• Excellent benefits and rewards including supermarket discounts and travel expenses

Colleagues really matter to us, that’s why we’re the10 th Best place in the UK for Wellbeing.

Typical day as a Housing Management Worker

• Older people service over 55’s
• Making sure that our customers properties are homes they can be proud of, you’ll support your customers by engaging and involving them in their tenancies and community.
• Help our customers with housing benefit claims, making sure that these are received on their rent account.
• To keep our properties fully occupied and the rent accounts up to date.
• You’ll carry out and record the routine safety and compliance checks in our buildings and communities making sure we’re compliant.
• You’ll also manage the admin updating records, ordering, and arranging payment for works to be done

Fancy going home each day knowing that you have helped change our customers lives for the better. You’ll do that here, working for one of the top ten Great Place to Work in the UK!

You bring

• Will be a people person, with a background in property management, but that’s not a deal breaker! Perhaps you’ve worked in an environment with compliance and health and safety checks?
• A “can do” positive attitude, you’re proactive and well organised, and able to work on your initiative.
• A passion for delivering excellent customer service and a genuine desire to help your customers.
• The ability to work on your own initiative, positively influencing people from all different backgrounds.
• Confidence working collaboratively with colleagues in other parts of the business as well as with external partners
• Passion for property and get a thrill out of knowing that your properties are the best they can be for our customers!

Our team

You’ll join Manager Tina and our Older People’s Independent Living team, we’re super passionate about what we do! We’re really proud that people don’t live where we work. We work where our customers live and the positive impact we bring every day. We’re a supportive bunch and like to meet up regularly for team meetings and will even have a spot of lunch occasionally.

Job details

• We can be flexible around what hours you work, (or we’re open to agreeing a work pattern with you)
• 3.75 hours per week, Monday to Friday
• Based at our service in Egremont you’ll spend your time with customers or in the office which is accessible for our customers.
• Able to use technology for creating and updating Health and Safety records, making benefit claims and doing tenancy signs ups,
• Occasionally you will need to cover other schemes or attend team meetings, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!
• You’ll need an Enhanced DBS check done and we pay for that.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

Find out more

ClickAPPLY NOWto see our Housing Management Worker Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out. Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at [e-mail]