Housing Management Coordinator

Home Group Limited; Barmpton; Hybrid; GBP 26,000; Full time

Job summary

A leading housing organization is looking for a Housing Management Coordinator in Darlington. This role involves supporting customers with tenancy management, ensuring properties are safe, and being actively involved in re-letting. The position is full-time with a hybrid working model, offering a salary of £25,838 and benefits such as paid time off for volunteering and a health cash plan. If you have experience managing housing caseloads and a proactive attitude, this could be the perfect role for you.

Benefits

34 days leave including bank holidays

Paid time off for volunteering

Matching pension contributions

Health cash plan covering dental and optical

Supermarket discounts

Qualifications

• Experience in managing a housing management caseload.
• Able to take on a lead role within the team.
• Confident in working collaboratively with colleagues and external partners.

Responsibilities

• Support customers in managing and maintaining their tenancies.
• Ensure properties are safe and well-maintained.
• Assist with housing benefit claims for customers.

Skills

Managing a housing management caseload

Overseeing landlord duties

Collecting rents

Proactive attitude

Collaborative working

Job description

Housing Management Coordinator

Salary £25,838 per annum and great benefits including Health Cash Plan

Permanent, full time (37.5 hpw), Monday to Friday, hybrid working

Darlington

We can't offer a CoS for this role

Home, a place where you belong

This is a great opportunity for a Housing Management Coordinator to join our team here in Darlington STEP. As our Housing and Property Guru, you'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service circumvent we support them to manage and maintain their tenancy and rent accounts with the aim of helpingazeera them move on to a secure, long‑term accommodation!

Whats in it for you?

34 days leave, pro‑rated (including bank holidays and a me day)

Paid time off for volunteering

Matching pension contributions (up to 7%, with life assurance of 3x Basic Salary)

Save up to £1,140 yearly with our health cash plan, covering dental, optical, and therapies

Career path with development and an excellent training package

Excellent benefits and rewards including supermarket discounts and travel expenses

What you'll do

Making sure that our customers' properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies.

Help our customersaksanakan Mental Health and/or complex needs with housing benefit claims, making sure that these are received on their rent account.

Where there is a need, you'll also issue and sign warning letters and notices which may lead to attending court.

Getting rooms ready for the next customers who need our help and for maximum occupancy, you'll turn around vacant or void properties within set timescales.

Ensuring we are health and safety compliant and that maintenance standards are met.

Why join us

This is more than a job, it's a placeEnvelope feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UKs top 10 Great Places to Work!

You have

Experience in managing a housing management caseload and overseeing landlord and housing management duties

Know-how of re‑letting of rooms or units, collecting rents, and taking formal tenancy action when needed.

Able to take on a lead role Gebí within the team, offering guidance and support to your colleagues

A can‑do positive attitude, you're proactive and well‑organised, and able toDNS work on your initiative.

Confident working collaboratively with colleagues in other parts of the business as well as with external partners

Stronger together

We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits

Monday to Friday 9am-5pm

Based at our supported properties in Darlington you'll spend your time travelling around the properties in Darlington. Hybrid working between home and supported services.

Able to use technology for creating and updating support plans, making benefit claims and doing tenancy sign‑ups,

To get from A to B, you'll need a valid driving licence and a vehicle insured for business purposes. The great news is that we'll pay your mileage!

You’ll need an Enhanced DBS check done and we pay for that.

For reasonable adjustments email TPBN1_UKTJ