Housing Maintenance Administration Officer

Coyles; Cambridgeshire and Peterborough; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local government organization in the United Kingdom is looking for a motivated Housing Maintenance Administration Officer to enhance their Housing Maintenance Team. The successful candidate will provide essential administrative support, manage resident enquiries, and coordinate maintenance activities. Ideal applicants will have a strong administrative background, excellent communication skills, and a professional approach focused on customer service. This role offers an opportunity to make a meaningful impact on housing services for residents across the area.

Qualifications

• Strong administrative background, ideally within housing or customer-focused environments.
• Excellent communication and organisational skills.
• Ability to manage competing priorities in a fast-paced setting.

Responsibilities

• Provide administrative support to the Housing Maintenance Team.
• Manage resident enquiries via phone, email, and internal systems.
• Support the scheduling and coordination of maintenance and repair works.

Skills

Strong administrative background

Excellent communication skills

Organisational skills

Ability to manage priorities

Confidence using IT systems

Customer-focused approach

Job description

Housing Maintenance Administration Officer

One of my local government clients is seeking a motivated and organised Housing Maintenance Administration Officer to join their Housing Maintenance Team. This role is vital in ensuring residents receive efficient, high-quality support with property repairs and housing services.

Key Responsibilities

• Provide administrative support to the Housing Maintenance Team
• Manage resident enquiries via phone, email, and internal systems
• Support the scheduling and coordination of maintenance and repair works
• Update records, logs, and databases accurately
• Assist in ensuring repairs and service requests are delivered efficiently
• Work collaboratively with internal departments and external contractors

Requirements

• Strong administrative background, ideally within housing, repairs, or a customer-focused environment
• Excellent communication and organisational skills
• Ability to manage competing priorities in a fast-paced setting
• Confidence using IT systems and CRM platforms
• Professional and customer-focused approach

If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.