Housing Inspection Officer

DCV Technologies; Croydon; On-site; GBP 26,000 - 41,000; Full time

Job summary

A leading housing solutions provider is seeking a Housing Inspection Officer to ensure high accommodation standards across South London. The successful candidate will conduct inspections, oversee compliance, and collaborate with stakeholders to deliver quality services. This role requires strong skills in communication and organisation, alongside a full UK driving license for extensive travel. Benefits include 25 days annual leave and health membership.

Benefits

25 days annual leave plus bank holidays

Health Membership

Life cover

Employee Assistance Programme

Referral scheme

Qualifications

• Experience in housing inspections or related field.
• Ability to manage multiple stakeholders effectively.
• Full UK driving license is essential for the role.

Responsibilities

• Conduct monthly inspections to assess service quality.
• Identify and report non-conformances.
• Collaborate with regulatory bodies during audits.
• Provide detailed reports and recommendations for improvements.

Skills

Housing inspections knowledge

Relationship-building skills

Organisational abilities

Communication skills

Ability to work in high-pressure situations

Education

GCSE in English and Maths

Qualification in housing management

Job description

Overview

Job Title: Housing Inspection Officer

Location: South London and Southeast

Salary: £26,215-£40,660 with an additional £3,500 location allowance for employees residing within a London postcode

Hours: Monday-Friday 40 hours per week 8.30am-5pm

Contract Type: Permanent

Purpose of the Role: Our client, a leading provider of housing solutions, is seeking a Housing Inspection Officer to ensure high standards of accommodation and services for service users across initial and large site accommodations. In this role, you will oversee compliance, service quality, and risk management, ensuring all contractual and statutory obligations are met. The role involves conducting regular site inspections, audits, and welfare checks, working closely with accommodation staff, subcontractors, and stakeholders. You\'ll help maintain safe, suitable housing environments while ensuring support services are effectively delivered.

Responsibilities

• Conduct monthly inspections to assess service quality and compliance.
• Identify and report non-conformances, ensuring timely resolution.
• Work closely with onsite staff and subcontractors to uphold service standards.
• Perform pre-audits of accommodations before they become operational.
• Ensure service users receive proper support, including welfare checks and assistance with healthcare and schooling.
• Monitor move-on processes, ensuring service users transition out of accommodations on time.
• Collaborate with UKVI and other regulatory bodies during audits and inspections.
• Provide detailed reports and recommendations for improvements.

Required Skills and Qualifications

• Previous experience or knowledge of housing inspections.
• Desirable: Qualification or training in housing management.
• GCSE (or equivalent) in English and Maths.
• Desirable: Experience working with challenging tenant groups.
• Ability to work in a fast-paced environment, prioritising competing demands.
• Experience managing multiple stakeholders, both in person and remotely.
• Proven ability to deliver positive outcomes in high-pressure situations.
• Strong relationship-building and communication skills.
• Excellent organisational, planning, and prioritisation abilities.
• Skilled at managing multiple deadlines and competing priorities.
• A full UK driving license and access to your own vehicle is essential, as this role involves extensive daily travel.

Benefits

• 25 days annual leave plus bank holidays
• Health Membership
• Life cover
• 6-month probation period
• 4% employer and 4% employee pension contribution
• Laptop, phone, and other equipment as needed
• Employee Assistance Programme
• Referral scheme

The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role.

Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today