Housing Choice Voucher Officer

Delaware State Housing Authority; Dover; On-site; GBP 60,000 - 80,000; Full time

Job summary

A housing authority agency in Dover, England is seeking a Housing Choice Voucher Officer to assist in the administration of Section 8 housing programs. The role includes negotiating leases, conducting inspections, and interacting with tenants and landlords. Competitive full-time salary of $41,255, along with comprehensive benefits including health insurance and retirement plans. Applicants should possess strong knowledge of housing laws and excellent interpersonal skills.

Benefits

Health insurance

Dental and vision insurance

Paid holidays

Tuition assistance

Fitness reimbursement

Qualifications

• Knowledge of federal, state and local Section 8 laws.
• Experience with social service programs and community resources.
• Skill in mathematical calculations for financial assessments.

Responsibilities

• Assist in the administration for the Section 8 Housing Choice Voucher Occupancy Office.
• Negotiate residential leases and housing payment contracts.
• Conduct housing inspections to ensure compliance with standards.

Skills

Knowledge of federal, state and local laws

Knowledge of social service programs

Skill in interviewing techniques

Skill in mathematical computations

Ability to establish and maintain effective relationships

Ability to evaluate issues

Job description

Housing Choice Voucher Officer, Delaware State Housing Authority • Dover, England, UK

Description

JOB VACANCY

HOUSING CHOICE VOUCHER OFFICER

ENTRY LEVEL SALARY: $41,255 - FULL-TIME

OFFICE LOCATION: Dover

OPENING DATE: 01/08/2026 CLOSING DATE: 01/22/2026

Looking for a career with excellent benefits

As part of the DSHA team you will have immediate access to health, vision and dental insurance, vacation and sick leave, paid holidays, tuition assistance, fitness reimbursement, retirement plan and more while working to further DSHAs mission of providing safe affordable housing.

This non-State position is responsible for assisting the Housing Choice Voucher Coordinator in the administration for the Section 8 Housing Choice Voucher Occupancy Office, including the training of office staff. A significant element of the work involves negotiating over 900 residential dwelling leases and housing assistance payment contracts with over 300 private landlords.

PRINCIPLE ACCOUNTABILITIES

Essential functions are fundamental core and are not intended to be an exhaustive list of all job duties. Since specifications are descriptive and not restrictive incumbents can complete job duties of similar kind not specifically listed here.

• Schedule and perform annual Section 8 tenant recertifications. Ensure all tenant income, family composition and rent information is complete, verified and accurately entered into the computer system in a timely manner. Coordinate with the accounting section to resolve any discrepancies in subsidy payment information. Explain the waiting list policy and procedures and assist applicants in completing their applications. Contact applicants who failed to correctly complete the application and solicit the required information to complete the application process.
• Schedule and conduct on-site housing inspections to ensure housing units comply with HUD Housing Quality Standards (HQS) and the State Housing Code. Notify landlords of results and recommendations via letter. Schedule re-inspections to ensure deadlines are met according to regulations. Schedule interviews for the Occupancy Specialist as needed and contact employers, landlords, etc. to obtain information to complete applicant files.
• Review requests for tenancy approval and schedule initial annual and special HQS inspections. Communicate with landlords and tenants to ensure they understand Section 8 rent subsidies, utility allowances and other program policies and procedures. Act as an advocate in cases where tenants have difficulty negotiating with landlords.
• Interact with state, federal and local agencies, applicants, residents and general public. Identify unusual housing or social conditions and make referrals to Child Protective Services, Department of Natural Resources, Environmental Control Division of Aging or other appropriate agencies. Assist in outreach and orientation of new landlords. Conduct informal reviews and hearings to review appeals of ineligible applicants and participants.

MINIMUM QUALIFICATIONS

Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

• Knowledge of federal, state and local laws, regulations and policies as they pertain to the Section 8 program
• Knowledge of social service programs and other resources of community government and private agencies
• Skill in interviewing techniques
• Skill in mathematical computations
• Ability to establish and maintain effective working relationships with associates, subordinates, representatives of other agencies and the general public
• Ability to evaluate issues, explain rules and regulations
• Successful completion of a criminal screening

THIS POSITION REQUIRES A SUCCESSFUL COMPLETION OF A CRIMINAL BACKGROUND SCREENING AND VALID DRIVER'S LICENSE

BENEFITS

These include up to 15 vacation days and 15 sick day leave accrual, up to 13 paid holidays a year, liberal retirement benefits, immediate access to paid health, short- and long-term disability and life insurance plans, voluntary dental, vision and various supplemental benefit options.

APPLICATION PROCEDURES

Applications must be completed by the closing date on our website. Contact: e-mail: (information not provided).

DSHA IS AN AFFIRMATIVE ACTION AND EQUAL OPPORTUNITY EMPLOYER

As an equal opportunity employer DSHA provides an employment environment that supports and encourages the application of all persons without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression or any other characteristic protected by federal, state or local laws.

Accommodations are available for applicants with disabilities in all phases of the application and employment process. Please call DSHA at 302.739.4263 or 888.363.8808 with any questions or requests. TTY/ASCII/VOICE/VCO users may utilize the Telecommunications Relay Service (TRS) at 800.676.3777.

DIRECT DEPOSIT OF PAY IS A CONDITION OF EMPLOYMENT. FAILURE TO AGREE TO PARTICIPATE IN DIRECT DEPOSIT WILL RESULT IN THE WITHDRAWAL OF THE OFFER OF EMPLOYMENT. DSHA HAS A LAG PAY SYSTEM.

Required Experience: Unclear Seniority

Key Skills Section 8, Public Health, Data Collection, Ellucian, Banking, Fair Housing Regulations, LIHTC, Budgeting, Economic Development, Real Estate Law, Logistics, Statistical Analysis

Employment Type: Full Time

Experience: years

Vacancy: 1