Housekeeping Services Lead

NHS; Crawley; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading healthcare provider in Crawley seeks a talented Housekeeping Team Leader to manage a dedicated team in delivering high-quality services. You will lead efforts in ensuring meticulous attention to detail and compliance with care standards, enhancing the patient experience. Ideal candidates will have significant experience in leadership, excellent interpersonal and motivational skills, and familiarity with housekeeping practices. This role is an invaluable opportunity to contribute to a compassionate team providing essential care.

Qualifications

• Experience in staff supervision and standards compliance.
• Strong customer service and interpersonal skills.
• Ability to work under pressure and meet deadlines.
• High standard of presentation and attention to detail.
• Experience in the Housekeeping sector.

Responsibilities

• Lead the housekeeping team to deliver high-quality services.
• Support the nursing team with infection prevention knowledge.
• Ensure patient and family requirements are met with care.

Skills

Leadership

Interpersonal communication

Customer service

Attention to detail

Motivational skills

Education

Formal Housekeeping qualification

Team leadership training

Tools

Excel

Word

Job description

Pleaseapply for this vacancy via the St Catherines Hospice Website where you can finda detailed Job Description.

Pleasecopy and paste the information below into your search engine and this will takeyou directly to this vacancy on our website:

https://stcatherineshospice.peoplehr.net/Pages/JobBoard/Opening.aspx?v=b92e0bab-c317-46d6-acc3-a1211977088b

Main duties of the job

A rare, exciting leadership opportunity has arisen to join our Site Services team, at our state of the art hospice in Pease Pottage, home to outstanding care facilities.

About us

Our current postholder shares''Leading the Housekeeping team at Hospice has been one of the most meaningful roles of my career. Supporting nurses to deliver exceptional end-of-life care, alongside such a dedicated team, has given me a real sense of purpose and life balance. I would encourage anyone with compassion and commitment to consider this roleits an opportunity to make a genuine difference''

Job responsibilities

The successful candidate will be a talented Leader, supporting the team in the delivery of high-quality, cost-effective Housekeeping & in-house laundry service.Your leadership & communication skills, will lead your team of Assistant Housekeepers ensuring patient & family requirements are met with care and compassion. Supporting our team of Nurses, bringing knowledge of Infection Prevention and Control. High quality presentation and superb attention to detail are key features of this role.

Person Specification

Experience

• Youll have experience of staff
• supervision.
• Youll have experience of working to
• standards
• Your customer service skills will be
• You Will have strong interpersonal skills
• with the ability to communicate
• effectively at all levels.
• You will good motivational skills with the
• ability to engage and empathise with
• others
• You will have the ability to work to
• deadlines and under pressure.
• You will have the skills and experience to
• work independently with minimum
• supervision and as part of a team.
• You will have a high standard of
• presentation in the work place.
• Your attention to detail and a strong
• motivation to maintain high standards
• must be demonstrated.
• Youll be able to confidently use online
• ordering systems/check and send
• emails.
• You will have previous experience of
• working within a Housekeeping sector.
• You may have use excel and word
• program if so that would be great. If not
• we can support with this, you do need to
• be willing to learn.
• You may have experience of
• communicating effectively in difficult
• situations.

Qualifications

• Your career so far will have given you
• demonstrable housekeeping skills and
• team leadership.
• Your career and education so far will
• mean that you are a confident and skilled
• You might have a formal Housekeeping
• qualification
• It would be great if you have trained in
• team leadership

Attitude and Behaviours

• You will have a flexible attitude to
• working hours especially with regard to
• covering absence and holidays, including
• bank holidays, working evening and
• You will demonstrate a positive attitude
• to all aspects of work
• Demonstrates commitment to St
• Catherine's vision and values.
• You love people who give to charity and
• you are passionate about connecting
• them with our hospice.
• You know you have to lead by example,
• and you are happy to contribute and
• perform a leading role in our
• housekeeping activities.
• You are an authentic, curious, friendly,
• and approachable person who is
• engaging and reassuring.
• You have strong interpersonal skills and
• like to work with people of different
• You are self-motivated and have a
• passion for fundraising and a desire to
• develop high standards and working
• practices.
• You understand the importance of
• developing your teams and yourself and
• can tell us how you have done this.
• Were a hospice and everything we do is
• and loss. Whether you have
• experienced bereavement or not, we
• dont expect you to start work equipped
• with the right words to say to people,
• and well work with you to gain these
• skills.
• You understand the complexity of
• working within an organisation which
• delivers care and have experience of
• working with teams who deliver care.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.