Housekeeping Checker

Merlin Entertainments Group; Sandford Hill; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading entertainment company in the United Kingdom is seeking a Housekeeping Checker to maintain top-tier cleanliness and presentation across their Resort Hotels. In this role, you will lead and inspire a team of Room Attendants, ensuring exceptional guest experiences and pristine standards. With a focus on teamwork, training, and motivation, you will help create welcoming spaces for guests. The position offers competitive hourly compensation between £11.00 and £12.70, along with various benefits.

Benefits

Merlin Magic Pass - 20 free tickets

40% discount on LEGO

25% discount in on-site shops

Discounts on over 1000 retailers

Ongoing training opportunities

Qualifications

• Experience in a housekeeping role preferred.
• Ability to lead and motivate a team.
• Strong communication skills.

Responsibilities

• Lead and manage housekeeping teams in your area.
• Motivate team members daily for exceptional service.
• Train and develop Room Attendants.

Skills

Team leadership

Communication

Training and development

Motivation

Job description

What you'll bring to the team

Join the Magic at Alton Towers Resort - We're Hiring Housekeeping Checkers!

Are you passionate about creating unforgettable guest experiences through spotless standards and team spirit? Alton Towers Resort is on the lookout for a Housekeeping Checker to help us keep the magic sparkling across our Hotels!

About the Role

As a Housekeeping Checker, you'll be the go-to person for maintaining top-tier cleanliness and room standards throughout our Resort Hotels. You'll lead, inspire, and support a team of Room Attendants, making sure every guest walks into a space that's pristine, welcoming, and on-brand.

Your Key Responsibilities

• Lead and manage housekeeping teams in your area, ensuring the highest standards of cleanliness and presentation.
• Motivate team members daily, encouraging a positive, can-do attitude to deliver exceptional service.
• Train and develop Room Attendants to ensure consistency in skills, standards, and performance.
• Communicate regularly with your team to align goals and maintain a cohesive, collaborative environment.

Benefits

• Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world
• 40% discount online off LEGO
• 25% discount in our on-site retail shops and restaurants
• Access to Merlin benefits page with discounts on over 1000 fashion and electronic retailers, restaurants and travel
• Ongoing training and development opportunities
• Plus, many more...

Pay Range

Compensation between GBP £11.00/Hr.-GBP £12.70/Hr.