Housekeeping Attendant

Aimbridge Hospitality; Willerby; On-site; GBP 20,000 - 25,000; Full time

Job summary

A hospitality management company in Willerby seeks a Housekeeping Attendant to provide exceptional service to guests. Key tasks include cleaning guest rooms and maintaining high levels of cleanliness. Candidates should possess attention to detail and strong communication skills. We offer industry-leading training, discounts, and a supportive work environment.

Benefits

Industry-leading training

Hotel discounts

Financial wellbeing support

24/7 employee assistance

Incentives to reward contributions

Staff meals

Access to gym facilities

Free staff parking

Responsibilities

• Clean guest bedrooms and bathrooms to the required standards.
• Ensure linen is laundered and amenities are replenished.
• Comply with Health & Safety and Fire Procedures regulations.
• Maintain cleanliness in guest rooms and common areas.
• Communicate effectively with staff and guests.
• Support the delivery of exceptional guest experiences.

Skills

Attention to detail

Time management

Strong communication

Customer-focused attitude

Passion for guest experience

Job description

Overview

As a Housekeeping Attendant, you will play a key part in providing an exceptional welcome to our Guests, ensuring they are looked after and attended to in a timely and professional manner. You will clean guest bedrooms and bathrooms, ensure linen is laundered, and amenities are replenished. Complying fully with all regulations relating to Health & Safety, Food Handling, Fire Procedures and COSHH, you will uphold the hotel's reputation for excellent customer service. You will help ensure that guests have a first-class, enjoyable and comfortable stay.

Responsibilities

• Clean guest bedrooms and bathrooms to the required standards.


• Ensure linen is laundered and amenities are replenished.


• Comply with Health & Safety, Food Handling, Fire Procedures and COSHH regulations.


• Maintain a high level of cleanliness in guest rooms and common areas.


• Communicate effectively with other hotel staff and guests, including receiving and responding to guest requests and inquiries.


• Support the delivery of an exceptional guest experience in line with brand standards.

Qualifications/Skills

• Attention to detail with a keen eye for cleanliness and tidiness.


• Time management skills to complete rooms within allotted timeframes.


• Strong communication skills and a customer-focused attitude.


• Passion for delivering an exceptional guest experience consistent with brand standards.

Benefits

• Industry-leading training and leadership development opportunities.


• Hotel discounts portfolio-wide; staff rates and up to 50% discount on food & beverage and spa.


• Stream program with earnings up to 40% and automatic savings to support financial wellbeing.


• 24/7 access to our employee assistance programme.


• Uncapped incentives to reward your contributions.


• Staff meals on duty.


• Access to hotel gym facilities.


• Free staff parking.

Aimbridge Hospitality is an equal opportunity employer. We value diversity and inclusion and encourage applications from all qualified individuals.