Housekeeper- Swift Ward | East and North Hertfordshire Teaching NHS Trust

East and North Hertfordshire NHS Trust; Stevenage; On-site; GBP 10,000 - 40,000; Full time

Job summary

A dedicated healthcare provider is seeking a Housekeeper to join the ward team in Stevenage. The role focuses on delivering cleaning, catering, and minor maintenance to provide a safe and comfortable environment for patients. Responsibilities include assisting with patient meals and ensuring high cleaning standards. The ideal candidate will have strong interpersonal skills and a commitment to excellent patient care. This position supports flexible working patterns and contributes to the Trust's mission of outstanding service.

Benefits

Flexible working patterns

Supportive work environment

Qualifications

• Ability to assist patients with food and drink.
• Experience in maintaining cleanliness and sanitation.
• Strong communication and interpersonal skills.

Responsibilities

• Ensure delivery of cleaning, catering, and minor maintenance.
• Assist with monitoring cleaning standards on the ward.
• Welcome and guide visitors upon arrival.

Job description

Overview

We are recruiting for a Housekeeper who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. The post holder will work as an integral part of the ward team and will be responsible for the co-ordination of all patient facilities/services in the ward area and for ensuring a clean, safe and comfortable environment. The main elements of the role are ensuring the delivery of cleaning, catering and minor maintenance, together with other specified tasks to meet individual patient needs, as determined by the ward sister/charge nurse.

At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us. The Housekeeper assists in monitoring and maintaining cleaning standards on the ward and carries out spot cleaning and ensures spillages are dealt with swiftly and efficiently. Ensure patients order food where necessary taking into account special needs and meal requirements. The post holder will provide eating assistance (e.g., cutting up of food and placing food within reach) and prepare hot/cold beverages. Carry out monitoring of service delivery especially related to cleaning, food, linen and the environment. Transfer and dispose of clinical, domestic and confidential waste as per policy. The post holder will receive, welcome and guide visitors on arrival and assist with the induction of new staff.

At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

Hospitals within our trust

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

To ensure the delivery of cleaning, catering and minor maintenance, together with other specific tasks to meet individual patient needs.

Note: This advert closes on Monday 29 Dec 2025.