Hotel Staff

Fox House - 89877; Sheffield; On-site; GBP 20,000 - 25,000; Full time

Job summary

A hospitality venue in Sheffield is looking for Room Attendants to ensure a warm and welcoming environment for guests. Responsibilities include cleaning and presenting rooms, engaging guests in conversation, and maintaining high standards of safety and cleanliness. Ideal candidates are passionate about service and detail-oriented. The role offers competitive salary, flexible shifts, and perks like discounts on dining and wellness support.

Benefits

33% discount across all brands

Flexible shifts

Financial toolkit with Wagestream

28 days paid holiday

High-street shopping discounts

Free employee helpline

Qualifications

• Desire to create a welcoming environment.
• Willingness to learn and receive training.
• Ability to maintain high standards of cleanliness and safety.

Responsibilities

• Ensure guests feel welcome and appreciated.
• Engage guests in conversation about their stay.
• Clean and present rooms according to brand standards.
• Follow safety procedures during set up and close down.

Skills

Passion for great service

Attention to detail

Ability to work under pressure

Job description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

Everything we do as a business is built on the enthusiasm and professionalism of the people in our team roles. So if you have a passion for delivering a great guest experience and creating a comfortable and welcoming environment, then this is the job for you.

WHAT YOU’LL DO IN THIS ROLE:

• Ensure our guests want to revisit us and recommend us to their friends and family so you’ll work with the team to ensure a warm, friendly and genuine welcome or farewell.
• Take PRIDE to ensure that each and every one of our guests is enjoying their stay by engaging them in appropriate conversation and talking to them about our guest experience survey.
• You’ll be responsible for cleaning and presenting our bedrooms, bathrooms and public areas perfectly – to the Innkeepers Lodge brand standard.
• You’ll ensure the highest standards of cleanliness and safety by following set up and close down procedures at all times.

WHAT WE LOOK FOR IN OUR ROOM ATTENDANTS:

• Passionate about great service
• Taking PRIDE in maintaining highest standards of cleanliness and safety
• Great eye for detail
• Ability to work calmly under pressure
• Whatever your level of experience, we'll give you all the training you need.

WHAT'S IN IT FOR ME?

• Flexible shifts - to fit around the other important things in life.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• Wagestream – afinancial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment - fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, we offer a pension; 28 days paid holiday; high‑street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Compensation: Competitive salary