Hotel Operations Leader: Elevate Guest Experience & Growth

Aimbridge; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global hospitality company is seeking an Operations Manager in the United Kingdom, responsible for overseeing hotel operations and enhancing the guest experience. This role requires strong leadership skills and experience in managing hotel teams. The ideal candidate will possess a successful track record at the Head of Department level and a passion for exceptional service. The position offers significant career advancement and industry-leading benefits, including hotel discounts and development opportunities.

Benefits

Industry leading training

Hotel discounts

Employee assistance programme

Uncapped incentives

Minimum of 30 days holiday

Access to hotel gym facilities

Free staff parking

Qualifications

• Experience managing at Head of Department level in hospitality.
• Track record of success in a major global brand preferred.
• Ability to influence and motivate a team effectively.

Responsibilities

• Implement standard operating procedures across hotel departments.
• Ensure performance management and maximize revenue opportunities.
• Lead recruitment efforts and foster team development.

Skills

Strong leadership skills

Strategic planning

Team management

Commercial awareness

Customer service excellence

Job description

A leading global hospitality company is seeking an Operations Manager in the United Kingdom, responsible for overseeing hotel operations and enhancing the guest experience. This role requires strong leadership skills and experience in managing hotel teams. The ideal candidate will possess a successful track record at the Head of Department level and a passion for exceptional service. The position offers significant career advancement and industry-leading benefits, including hotel discounts and development opportunities.