Hotel Manager: Lead People, Elevate Guest Experience

Atlas Hotels Ltd; Inverness; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading hotel chain is hiring a Hotel Manager for their Holiday Inn Express - Inverness. The successful candidate will be responsible for leading a dedicated team, ensuring exemplary guest experiences, and fostering a vibrant workplace culture. A focus on operational excellence and employee engagement is crucial. The role offers a competitive salary starting from £44,857 per annum, along with perks including discounted hotel stays and a strong emphasis on personal development.

Benefits

Discounted hotel rooms

Worldwide employee discount

Bonus cash payment

Employee referral programme

Performance-related bonus

Health Plan

Access to wellness support

Qualifications

• Experience leading a team to success in a fast paced customer facing service environment.
• Experience managing costs within your control.
• Experience of working in environments with clear frameworks and procedures.
• Leading an operational team with various skills.
• Experience coaching Team Members.

Responsibilities

• Ensure every guest has a great experience.
• Responsible for performance, development and retention of hotel team.
• Nurture a learning culture prioritising team development.
• Responsible for recruitment and onboarding of new Team Members.
• Engage with stakeholders and manage team performance.

Skills

Leadership skills

Engaging style

Employee engagement skills

Emotional intelligence

Communicative

Organised and systematic

Excellent customer service skills

Continuous Improvement

Job description

A leading hotel chain is hiring a Hotel Manager for their Holiday Inn Express - Inverness. The successful candidate will be responsible for leading a dedicated team, ensuring exemplary guest experiences, and fostering a vibrant workplace culture. A focus on operational excellence and employee engagement is crucial. The role offers a competitive salary starting from £44,857 per annum, along with perks including discounted hotel stays and a strong emphasis on personal development.