Hotel Manager — Lead Operations & Guest Experience

Royal Lancaster London; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A prestigious London hotel is seeking an experienced Hotel Manager to lead their team. This role involves coordinating various departments, ensuring high service standards, and managing budgets to enhance profitability. The ideal candidate should have a strong background in hospitality, excellent leadership skills, and a passion for guest satisfaction. Join a vibrant community committed to personal growth and development, while enjoying competitive benefits. All applicants must be legally eligible to work in the UK.

Benefits

Pension scheme with company contributions

50% discount on restaurants and spas

Complimentary stay after probation

Employee Assistance Programme

Interest free season ticket loan

Complimentary meals on duty

Opportunity for educational sponsorship

Qualifications

• Passion for hospitality and experience in hotel management.
• Strong background in financial management and budget control.
• Ability to lead and develop a diverse team.

Responsibilities

• Coordinate and guide managers from all departments.
• Monitor training needs and develop implementation plans.
• Conduct inspections to ensure quality standards are met.
• Manage budgets and optimize resource allocation.
• Drive service delivery to enhance guest satisfaction.

Skills

Leadership

Financial Management

Customer Service

Team Coordination

Training Development

Job description

A prestigious London hotel is seeking an experienced Hotel Manager to lead their team. This role involves coordinating various departments, ensuring high service standards, and managing budgets to enhance profitability. The ideal candidate should have a strong background in hospitality, excellent leadership skills, and a passion for guest satisfaction. Join a vibrant community committed to personal growth and development, while enjoying competitive benefits. All applicants must be legally eligible to work in the UK.