Hotel General Manager: Guest Experience Leader

TipTopJob; Liverpool City Region; On-site; GBP 59,000 - 70,000; Full time

Job summary

A leading hotel chain in Liverpool is seeking an experienced General Manager to oversee operations, drive commercial success, and enhance guest experiences. The ideal candidate will have a proven track record in hospitality leadership, excellent communication skills, and the ability to inspire teams. This hands-on role demands a dynamic leader focused on maintaining high operational standards and developing staff, ensuring an exceptional, guest-centric service in a fast-paced environment.

Qualifications

• Proven experience as a General Manager or Deputy General Manager within branded hotels.
• Strong track record in delivering commercial success.
• Excellent leadership skills with a focus on team development.

Responsibilities

• Deliver outstanding guest experiences aligned with brand standards.
• Drive revenue and overall commercial performance.
• Lead and develop a motivated, service-focused team.

Skills

Commercial acumen

Leadership

Communication skills

Guest-focused mentality

Job description

A leading hotel chain in Liverpool is seeking an experienced General Manager to oversee operations, drive commercial success, and enhance guest experiences. The ideal candidate will have a proven track record in hospitality leadership, excellent communication skills, and the ability to inspire teams. This hands-on role demands a dynamic leader focused on maintaining high operational standards and developing staff, ensuring an exceptional, guest-centric service in a fast-paced environment.