Hotel - Duty Manager

Premier Inn; Chester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A major hospitality brand in Chester is seeking a Duty Manager to oversee daily operations and lead a dedicated team. The ideal candidate has experience in a retail or service environment, demonstrating strong leadership and customer service skills. Responsibilities include maintaining health and safety standards and ensuring an exceptional guest experience. The role offers a competitive pay rate of up to £13.36 per hour, permanent contract, and a supportive training environment.

Benefits

Training and support

Whitbread Benefits Card

Pension and saving schemes

Discounts on shops and services

Qualifications

• Experience in a retail environment leading teams.
• Great customer service skills.
• Ability to manage health & safety standards.

Responsibilities

• Manage daily operations of the hotel.
• Lead and inspire a team to deliver exceptional service.
• Maintain health & safety standards.

Skills

Leadership skills

Customer experience

Communication skills

Organisational skills

Job description

Duty Manager - Chester Premier Inn

Come and be a Duty Manager at Premier Inn in Chester.

Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

PAY RATE:

Up to £13.36 per hour

CONTRACT TYPE:

Permanent – we don’t do zero hours contracts!

HOURS:

40 hours a week

LOCATION:

Chester City Centre Premier Inn , 20-24 City Road, Chester, Cheshire CH1 3AE

Why you’ll love it here:

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.

• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.

• Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.

• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do:

Join our team at Chester Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.