Hostel Support Worker

JobStart Scheme; Belfast; On-site; GBP 10,000 - 40,000; Part time

Job summary

A local organization in Belfast is seeking a Support Worker to provide emotional support and care in a homeless hostel. The role involves key working with a small case load and ensuring a safe environment for service users. Candidates should have at least six months of relevant experience and good communication skills. This is a temporary position with flexible hours of up to 25 hours per week. The salary varies based on the age of the candidate, and only eligible benefit claimants can apply.

Qualifications

• Six month’s experience in the field of homelessness or residential care or equivalent.
• Ability to demonstrate a clear understanding of the support needs of service users.

Responsibilities

• Provide emotional support and advice to service users.
• Deliver key working to small case load.
• Ensure health and safety procedures are adhered to.

Skills

Communication skills

Ability to work as part of a team

Basic knowledge of Health and Safety

Job description

THE EMPLOYER IS: EAST BELFAST MISSIONThis role involves working in our homeless hostel to provide support and contribute to the general care and welfare of the service users under the direction and supervision of the Hostel Manager.

Responsibilities

• To provide emotional support and advice to service users.
• To deliver key working to small case load.
• To ensure health and safety procedures are adhere to.
• To ensure a homely and safe environment.
• To liaise with other service providers as appropriate.
• To ensure room turnover and booking in processes.
• To effectively deal with incidents and accidents.

Skills and Qualifications

• Six month’s experience in the field of homelessness or residential care or equivalent. Acceptable equivalent experience may be considered as youth/community work and mental health work.
• Communication skills and the ability to work in a changing environment.
• Ability to work as part of a team and on own initiative.
• Basic knowledge of Health and Safety and security issues in a residential establishment.
• Ability to demonstrate a clear understanding of the support needs of service users.

Further Information

The Employer is: EAST BELFAST MISSIONJobStart Opportunity - Working Hours Information- Standard Hours: up to 25 hours per week.- Flexible/Reduced Hours: May be available upon approval by a Work Coach.- Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment.The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.

Vacancy ID 1752147 Job Sector Carers and Support Workers Area Belfast Location Belfast Salary 16-17 £7.55, 18-20 £10.00, 21 plus £12.21 per hour. No. vacancies 1 Contract Type Temporary Weekly hours 25 Published date 02/01/2026 Closing date 12/02/2026 Worktime To be confirmed with employer.

Area: All of Northern Ireland
Closing date: 09 Jan 2026

Area: Derry or Londonderry
Closing date: 04 Jan 2026