Hospitality Supervisor

Aramark; Forest of Dean; On-site; GBP 27,000; Full time

Job summary

A leading hospitality services provider in the UK is seeking a Hospitality Supervisor to oversee operations at Hartpury. The role involves managing staff, coordinating events, and ensuring high standards of service. Ideal candidates possess strong communication skills, leadership experience, and the ability to adapt under pressure. This position offers a competitive salary and a range of benefits including discounts and career development opportunities.

Benefits

Access to an employee benefits portal

Online GP services

Apprenticeship schemes

Qualifications

• Experience in hospitality, catering, or events.
• Flexibility to work evenings and weekends.
• Professional and approachable demeanor.

Responsibilities

• Supervise and motivate hospitality staff.
• Manage bookings and liaise with clients.
• Coordinate events and ensure compliance with regulations.

Skills

Strong communication and interpersonal skills

Proven ability to deliver excellent customer service

Demonstrated leadership experience

Highly organised and adaptable

Job description

Your Aramark journey starts here

Overview

Hospitality Supervisor
REQ Number: 606527
Location: Hartpury, GL19 3BE
Contract Type: Permanent
Hours: 5 over 7 days including weekends and shift work
Salary: £26,464.68 per annum
Working Weeks: 52 weeks per year

Are you passionate about delivering exceptional hospitality experiences? We're looking for a proactive and organised Hospitality Supervisor to lead our hospitality operations at Hartpury. From large-scale sporting and equine events to formal dinners and private functions, this role offers variety, responsibility, and the chance to make a real impact.

Responsibilities

• Supervise and motivate hospitality staff to maintain high standards of service
• Manage hospitality bookings and liaise with clients to ensure all requirements are met
• Coordinate events using internal systems and booking portals
• Lead the setup and delivery of events, from casual fixtures to formal occasions
• Act as the main point of contact for clients during events, resolving queries and issues
• Ensure compliance with health, safety, and food hygiene regulations
• Monitor stock levels, assist with ordering, and manage resources efficiently
• Collaborate with catering, events, and facilities teams for seamless service delivery
• Contribute to continuous improvement by suggesting and implementing service enhancements

What We're Looking For

• Strong communication and interpersonal skills
• Proven ability to deliver excellent customer service
• Demonstrated leadership experience in hospitality, catering, or events
• Highly organised and adaptable, with the ability to prioritise under pressure
• Professional and approachable with a proactive, problem-solving attitude
• Flexibility to work evenings, weekends, and during peak event periods

Desirable Skills

• Experience in high-end hospitality, sports, or equine event environments
• Familiarity with event booking systems or hospitality software
• Food hygiene or health & safety training/qualification
• Previous experience in a college or university setting

Benefits

• Access to an employee benefits portal with hundreds of discounts
• Online GP services
• Apprenticeship schemes for career development

Additional Information

This role requires an Enhanced DBS check due to the nature of the site and responsibilities.

About Aramark

Northern Europe - Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

Northern Europe - About Aramark

Aramark is a leading service and solutions provider in Northern Europe. We proudly support clients, partners and customers in food, facilities management, property services, and retail solutions. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you\'re pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com

All applications will be treated in the strictest confidence. Aramark Northern Europe is an equal opportunities employer.