Hospitality Operations Manager (Hiring Immediately)

JR United Kingdom; Sheffield; On-site; GBP 14,000 - 25,000; Full time

Job summary

Join a vibrant and dynamic team at an innovative restaurant known for its unique Asian cuisine. As an Assistant General Manager, you will play a crucial role in leading the restaurant, inspiring your team, and delivering exceptional service. With a strong focus on hospitality and people, you'll help create an inclusive environment that celebrates individuality and fosters growth. This role offers competitive compensation, including bonuses and tips, alongside numerous benefits such as training programs and financial wellbeing support. If you're passionate about making a positive impact in the hospitality industry, this is the perfect opportunity for you.

Benefits

£3,000 bonus opportunity

Access to earnings before payday

Dedicated training programme

Free food allowance

50% discount at Wagamama

Internal progression opportunities

Wellness access to counsellors

Family-friendly policy

Financial wellbeing support

Qualifications

• Experienced hospitality manager with a passion for food and people.
• Strong communicator with problem-solving skills and quick decision-making.

Responsibilities

• Support the General Manager in leading the restaurant team effectively.
• Drive performance and ensure exceptional service in a fast-paced environment.

Skills

Hospitality Management

Team Leadership

Communication Skills

Financial Performance Management

Problem-Solving

Job description

Hospitality Operations Manager (Hiring Immediately), Sheffield, South Yorkshire

Client: Wagamama

Location: Sheffield, South Yorkshire, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

4

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Assistant General Manager | Full Time

At Wagamama, we’re an eating house for the soul. With over 160 UK restaurants and growing, our purpose is to nourish the world from bowl to soul. Inspired by fast-paced Japanese ramen bars since 1992, we celebrate Asian food brought to life.

We’re looking for an Assistant General Manager to join us on our journey of true nourishment.

The Role

As an Assistant General Manager, you'll be an integral part of the restaurant leadership team, supporting the General Manager in leading the restaurant in the Wagamama way. You’ll embody our values and core leadership behaviours, inspiring and motivating your team to deliver exceptional service and exceed expectations. You should have a passion for people, food, and hospitality, and be driven to make positive change.

Benefits

• Competitive salary with a £3,000 bonus opportunity per year and an average of £140 tips per week*
• Access up to 30% of your earnings before payday with Wagestream
• Dedicated 6-week training programme
• £14-£25 of free Wagamama food allowance on every shift
• 50% discount at Wagamama and 30% off all other TRG brands for family and friends
• Internal progression opportunities towards becoming a General Manager
• Kintsugi Wellness: access to counsellors, cycle to work scheme, discounted gym and leisure
• Family-friendly policy: 26 weeks full pay + 13 weeks half pay for expectant or adopting parents
• Financial wellbeing support, including salary-backed loans

What We Look For

• Experienced hospitality manager capable of leading a restaurant team positively, driving performance in a fast-paced environment
• Strong communicator who engages in genuine conversations, ensuring team support and understanding
• Understanding of restaurant financial performance and opportunity identification
• Ability to manage restaurant and labour budgets
• Passionate leader experienced in team performance and development
• Inspiring and engaging leadership style to foster team growth
• Problem-solving skills with quick decision-making ability

The Wagamama Way

Kaizen, meaning ‘good change’, is our core philosophy. It influences our food, thinking, and work practices, emphasizing freshness and sustainability. We celebrate difference and personality over perfection, creating inclusive spaces for real conversations and trust-building.

We encourage you to bring your authentic self to the role. Wagamama is proudly part of Disability Confident.

*Tips are 100% for our teams and vary by restaurant. They are not guaranteed wages.