Hospitality Operations Manager (Hiring Immediately)

JR United Kingdom; Leeds; On-site; GBP 14,000 - 25,000; Full time

Job summary

An established industry player in the hospitality sector is seeking an Assistant General Manager to join their vibrant team. This exciting role involves leading a dynamic restaurant environment while fostering a culture of exceptional service and teamwork. You'll be at the forefront of creating memorable dining experiences, driving performance, and inspiring your team to excel. With a strong emphasis on personal development and a supportive work culture, this position offers a unique opportunity to grow within a well-respected brand. If you have a passion for hospitality and a desire to make a positive impact, this could be the perfect fit for you.

Benefits

Access to earnings before payday

Dedicated training program

Free food allowance on shifts

Discounts at Wagamama and other brands

Internal progression opportunities

Wellness access

Family-friendly policy

Financial wellbeing support

Qualifications

• Experienced hospitality manager capable of leading a restaurant team.
• Strong communicator ensuring team feels heard and supported.

Responsibilities

• Support the General Manager in leading the restaurant.
• Inspire and motivate the team to provide exceptional service.

Skills

Hospitality Management

Team Leadership

Communication Skills

Financial Performance Analysis

Problem Solving

Education

Experience in Hospitality Management

Job description

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Hospitality Operations Manager (Hiring Immediately), Leeds, West Yorkshire

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Client:

Wagamama

Location:

Leeds, West Yorkshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

Assistant General Manager | Full Time

At Wagamama, we’re an eating house for the soul. With over 160 UK restaurants and growing, our purpose is to nourish the world from bowl to soul. Inspired by fast-paced Japanese ramen bars since 1992, Wagamama is a celebration of Asian food brought to life.

We’re looking for an Assistant General Manager to join us on our journey of true nourishment.

The role:

As an Assistant General Manager, you'll be an integral part of the restaurant leadership team, supporting the General Manager in leading the restaurant in the Wagamama way. You’ll live and breathe our people promise, values, and embody core leadership behaviors. You'll inspire and motivate your team to provide exceptional service to our guests while striving to exceed expectations. You should have a passion for people, food, and hospitality and be driven to make positive change.

We offer a competitive salary, a £3000 bonus opportunity per year, and an average of £140 tips per week.*

Additional benefits include:

• Access up to 30% of your earnings before payday with Wagestream
• Dedicated 6-week training program
• £14 - £25 of free Wagamama food allowance on every shift
• 50% discount at Wagamama and 30% off all other TRG brands with family and friends
• Internal progression opportunities for those aspiring to become a General Manager
• Kintsugi wellness access: counselors, cycle-to-work scheme, discounted gym and leisure
• Family-friendly policy: 26 weeks full pay + 13 weeks half pay for expectant or adopting parents
• Financial wellbeing support: access to salary-repaid loans for financial emergencies

What we look for:

• An experienced hospitality manager capable of leading a restaurant team with positive behavior, driving performance in a fast-paced, complex environment
• A strong communicator who engages in genuine conversations, ensuring your team feels heard and supported
• Experience in understanding restaurant financial performance and identifying opportunities
• Ability to manage restaurant and labor budgets
• A passionate leader experienced in team performance and development
• An inspiring individual who engages their team to nourish and flourish in their roles and careers
• A forward-thinking problem solver capable of quick decision-making

The Wagamama way:

Kaizen, meaning ‘good change,’ is our core philosophy. It influences our dishes, our thinking, and our work, pushing us to find better ways in everything we do—our food, our processes, our impact on the community and planet.

For over three decades, we’ve celebrated difference, valuing personality over perfection. We welcome everyone and their unique stories, promising to support and build trust within our team. We aim to create safe spaces for open, honest conversations.

All we ask is for you to bring your authentic self to Wagamama.

Be you, be Wagamama.

Wagamama is proudly part of Disability Confident.

*Tips are 100% for our teams, based on management positions across UK restaurants. Actual tips vary by restaurant and are at guests’ discretion; they are not guaranteed wages.