Hospitality Operations Manager (Hiring Immediately)

JR United Kingdom; Stockport; On-site; GBP 14,000 - 25,000; Full time

Job summary

Join a vibrant and dynamic team as an Assistant General Manager at a leading restaurant chain. This role offers a unique opportunity to lead and inspire a dedicated team, ensuring exceptional service and a memorable dining experience for guests. With a competitive salary, generous bonus opportunities, and a range of perks including discounts and wellness programs, this position is perfect for those passionate about hospitality and leadership. Be part of a forward-thinking company that values personal growth and community engagement, where your contributions will make a real impact.

Benefits

£3000 bonus opportunity

Free food allowance

50% discount at Wagamama

30% off at other TRG brands

Wellness programs

Cycle-to-work scheme

Discounted gym memberships

Family-friendly policies

Financial wellbeing support

Qualifications

• Experienced hospitality manager with strong leadership skills.
• Ability to manage budgets and drive restaurant performance.

Responsibilities

• Support the general manager in leading the restaurant.
• Inspire and motivate staff to deliver exceptional service.

Skills

Hospitality Management

Leadership

Communication

Budget Management

Problem Solving

Education

Experience in Hospitality Management

Job description

Hospitality Operations Manager (Hiring Immediately), Stockport

Client: Wagamama

Location: Stockport, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

4

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Assistant General Manager | Full Time

At Wagamama, we’re an eating house for the soul. With over 160 UK restaurants and growing, our purpose is to nourish the world from bowl to soul. Inspired by fast-paced Japanese ramen bars since 1992, Wagamama is a celebration of Asian food brought to life.

We’re looking for an Assistant General Manager to join us on our journey of true nourishment.

The Role:

1. Support the general manager in leading the restaurant in the Wagamama way.
2. Live and breathe our people promise, values, and embody core leadership behaviors.
3. Inspire and motivate staff to provide exceptional service and exceed expectations.
4. Display a passion for people, food, and hospitality, and drive positive change.
5. Enjoy a competitive salary, a £3000 bonus opportunity per year, and an average of £140 tips per week.*
6. Access up to 30% of your earnings before payday with Wagestream.
7. Participate in a dedicated 6-week training program.
8. Receive £14-£25 of free Wagamama food allowance on every shift.
9. Enjoy a 50% discount at Wagamama and 30% off at other TRG brands with family and friends.
10. Opportunities for internal progression towards becoming a general manager.
11. Access wellness programs, including counseling, cycle-to-work scheme, and discounted gym memberships.
12. Benefit from family-friendly policies, including 26 weeks full pay and 13 weeks half pay for expectant or adopting parents.
13. Financial wellbeing support, including salary-repaid loans for urgent cash needs.

What We Look For:

1. An experienced hospitality manager capable of leading a restaurant team positively.
2. Strong communication skills with an ability to engage in meaningful conversations.
3. Understanding of restaurant financial performance and opportunity identification.
4. Ability to manage budgets effectively.
5. Leadership experience in team performance and development.
6. Inspiring and engaging leadership style that fosters growth.
7. Problem-solving skills and quick decision-making ability.

The Wagamama Way:

Kaizen, meaning ‘good change’, is our core philosophy—shaping our dishes, thinking, and work to be fresh. We are committed to championing change in our communities and on the planet. Celebrating differences, we prioritize personality over perfection, welcoming everyone and their unique stories. We promise to support each other, build trust, and create safe spaces for honest conversations. We ask you to bring your authentic self to Wagamama.

Be you, be Wagamama

Wagamama is proudly part of Disability Confident.

*Tips are 100% for our teams. The average tips mentioned are based on management positions across UK restaurants from 29/05/23 to 02/07/23. Tips vary by restaurant and are left at guest discretion, not guaranteed or considered wages.