Hospitality Manager

PSR Solutions; England; On-site; GBP 30,000; Full time

Job summary

A leading national care provider in England seeks a Hospitality Manager for their elegant care home in Brooke, Norwich. The successful candidate will lead a team to deliver 5-star service, oversee dining and housekeeping, and create engaging resident experiences. This role requires strong hospitality experience and excellent people skills. Benefits include career progression, a comprehensive training program, and DBS coverage. Apply now to join a dynamic team focused on resident care.

Benefits

Comprehensive induction and training programme

Career progression & development opportunities

Employee Assistance & Blue Light Card Scheme

DBS paid for in full

Qualifications

• Minimum of 3 years experience in hospitality or hotel management.
• Demonstrated leadership skills in managing teams.
• Understanding of health, safety, and compliance regulations.

Responsibilities

• Lead and inspire teams to deliver 5-star service.
• Oversee quality dining and collaborate with the chef.
• Maintain cleanliness standards and first impressions.
• Organise engaging resident experiences.
• Ensure compliance with health, safety, and employment laws.
• Manage budgets and enhance service excellence.
• Build strong relationships with residents and families.

Skills

Strong hospitality or hotel experience

Excellent communication and people skills

Organisational flair

Passion for care

Job description

ROLE: HOSPITALITY MANAGER - CARE HOME

SALARY: £30,000 PER ANNUM

LOCATION: BROOKE, NORWICH, NORFOLK

HOURS: PERMANENT - DAYS

PSR Healthcare is proud to represent a leading national care provider in their search for a Hospitality Manager for an elegant, period property care home.

We're looking for a people‑focused, hands‑on leader with a background in hospitality, care, or hotel management to deliver an exceptional resident experience. You'll oversee dining, housekeeping, activities, and maintenance‑ensuring everything runs smoothly and residents feel truly at home.

Key Responsibilities & Duties

• Lead and inspire teams to deliver 5-star service
• Oversee quality dining, collaborating closely with the chef
• Maintain excellent first impressions and high cleanliness standards
• Organise & deliver engaging resident experiences
• Ensure compliance with health, safety, and employment laws
• Manage budgets and drive service excellence
• Build strong relationships with residents, families and staff to enhance community engagement

Experience

• Strong hospitality or hotel experience
• Excellent communication and people skills
• Organisational flair and a passion for care

Benefits

• Comprehensive induction and training programme
• Career progression & development opportunities
• Employee Assistance & Blue Light Card Scheme
• DBS paid for in full

Ready to lead with warmth and professionalism? Apply now or contact Shaheena @ PSR Healthcare for a confidential chat.

(phone number removed)