Hospitality Assistant

Compass Group PLC; City Of London; On-site; GBP 22,000 - 25,000; Full time

Job summary

A leading hospitality service provider is seeking a Hospitality Assistant in the City of London. This role involves delivering exceptional customer service, greeting guests, and ensuring their satisfaction. Successful candidates should possess excellent communication skills and a passion for hospitality. The position is full-time, contracted for 40 hours per week, with rotating shifts.

Qualifications

• Passion for delivering outstanding service and greeting customers with a smile.
• Knowledgeable about the menu and able to make recommendations.

Responsibilities

• Greeting and looking after our guests so they go home delighted.
• Serving customers and ensuring a seamless personalized experience.
• Complying with Food Handling & Hygiene standards.

Skills

Exceptional customer service

Communication skills

Ability to work under pressure

Team player

Job description

We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Restaurant Associates on a full time basis, contracted to 40 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people. You'll work rotating shifts.

Responsibilities

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations
• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure

About the Company

Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.