Horticultural Retail Manager

MorePeople; England; On-site; GBP 30,000 - 35,000; Full time

Job summary

A well-established independent garden centre in the UK is seeking a Horticultural Retail Manager to oversee the plant sales department. The successful candidate will manage team operations, drive sales, and provide exceptional customer service while ensuring compliance with health standards. Candidates should possess strong leadership qualities and extensive plant knowledge, alongside a relevant horticultural qualification. This role offers a rewarding opportunity to grow within a passionate and supportive environment.

Qualifications

• Proven staff management experience, with the ability to prioritise and delegate effectively.
• The physical ability to manage plant deliveries, trollies, and watering systems.

Responsibilities

• Oversee financial management of the plant department.
• Deliver creative visual merchandising for plant displays.
• Lead, train, and motivate the plant retail team.
• Ensure compliance with health and safety standards.

Skills

Customer service skills

Strong leadership skills

Extensive plant knowledge

Competence with EPOS systems

Education

Relevant horticultural qualification or equivalent hands-on experience

Tools

Excel

Canva

Job description

Horticultural Retail Manager

Dorset
Salary: £30,000- £35,000

The Opportunity

We're excited to be working with a well-established, award-winning, independent garden centre who are creating a brand-new Plant Retail Manager position. This is a fantastic time to join the business, as they continue to grow and invest in their plant offering. The successful candidate will work closely with the Director of Plants, taking responsibility for the management of the plant sales area and leading a passionate retail team. If you're an experienced plant area manager with strong leadership skills and a genuine passion for horticulture, this is an opportunity not to be missed.

Key Responsibilities

• Oversee the financial management of the plant department, including sales analysis, purchasing, invoicing, and stock wastage.
• Manage ordering and stock control, ensuring availability and accuracy while responding to seasonal demand.
• Deliver creative visual merchandising, developing engaging plant displays and promotions.
• Lead, train, and motivate the plant retail team, including seasonal and weekend staff.
• Provide an outstanding customer experience, resolving queries and complaints with professionalism.
• Oversee weekly deliveries, ensuring quality and efficiency when plants arrive on site.
• Ensure compliance with health and safety standards for staff and visitors.
• Carry out duty manager responsibilities as part of the wider team.

What you'll need

• A relevant horticultural qualification or equivalent hands‑on experience.
• Proven staff management experience, with the ability to prioritise and delegate effectively.
• Strong customer service skills and the ability to build positive customer relationships.
• Extensive plant knowledge.
• Competence with EPOS systems and IT (Excel essential, Canva desirable).
• The physical ability to manage plant deliveries, trollies, and watering systems.
• A supportive, award-winning team environment at a time of exciting business.

How to Apply

This is a fantastic opportunity to make your mark in a brand-new role. If you're ready to take the next step in your horticultural retail career, we'd love to hear from you. If this sounds like you, please apply below, immediate start is available, so don't wait! For a confidential chat, get in touch with Felicity on (url removed) or (phone number removed).