Homestay Operations Lead

EF Education First; Torquay; On-site; GBP 29,000 - 31,000; Full time

Job summary

A global leader in education in Torquay is seeking a Homestay Accommodation Manager to oversee accommodation operations at the EF International Language Campus. This role involves managing a dedicated team and ensuring every student enjoys a home-like experience. The ideal candidate will have strong leadership skills and a background in customer service, combined with the ability to manage challenging targets in a busy environment. Competitive salary and benefits offered.

Benefits

Private health insurance

Professional development sessions

Employee Assistance Programme

Regular social events

Qualifications

• Proven leadership skills and ability to meet KPIs.
• Motivated by challenging targets and busy environments.
• Able to handle difficult situations calmly.

Responsibilities

• Manage recruitment and monitoring of accommodation.
• Lead a team of homestay coordinators.
• Ensure student queries regarding accommodation are handled.

Skills

Team management experience

Strong customer service skills

Sales orientation

IT proficiency

Job description

A global leader in education in Torquay is seeking a Homestay Accommodation Manager to oversee accommodation operations at the EF International Language Campus. This role involves managing a dedicated team and ensuring every student enjoys a home-like experience. The ideal candidate will have strong leadership skills and a background in customer service, combined with the ability to manage challenging targets in a busy environment. Competitive salary and benefits offered.