Homestay & Host Family Coordinator

EF Education First Gruppe; Bournemouth; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading international education company in Bournemouth is seeking a Homestay Coordinator to connect with local families and support international students. This role involves building relationships with host families, managing accommodation records, and ensuring student welfare. The ideal candidate should be customer service oriented, organized, and sensitive to the needs of diverse individuals. Join us to make a difference through education.

Benefits

Work in a truly international environment

Career enhancement opportunities

Encouragement for innovation and ownership

Qualifications

• Flexible, hands-on approach to work hours is essential.
• Clear enhanced DBS check and references are required.
• Legally able to work in the UK.

Responsibilities

• Proactively contact prospective host families to build relationships.
• Prepare information for homestay providers.
• Work with providers to find suitable accommodation for students.
• Maintain homestay accommodation records.
• Respond quickly to host-student mismatch situations.
• Visit host homes for safety evaluations.

Skills

Customer service orientation

Excellent communication

Organized and thorough

Ability to remain calm under pressure

Sensitivity to international students' needs

Tools

Microsoft Office

CRM systems

Job description

A leading international education company in Bournemouth is seeking a Homestay Coordinator to connect with local families and support international students. This role involves building relationships with host families, managing accommodation records, and ensuring student welfare. The ideal candidate should be customer service oriented, organized, and sensitive to the needs of diverse individuals. Join us to make a difference through education.