Homecare Coordinator Guardian Angel Carers Mid Sussex

Guardian Angel Carers Ltd; Burgess Hill; On-site; GBP 23,000 - 27,000; Full time

Job summary

A local care services provider in Burgess Hill is seeking a full-time Care Coordinator. This role involves promoting and supporting a team of care angels while ensuring high standards of care. The successful candidate should possess excellent communication skills, experience in the care industry, and proficiency in Microsoft Office. You will handle client communications and scheduling while managing staff and service reviews. This position offers a salary of £23,900 - £26,400 plus a performance bonus.

Qualifications

• Previous experience in the care industry preferred.
• Full driving license with a reliable vehicle.
• Ability to work under pressure and manage challenges.

Responsibilities

• Schedule daily office communications.
• Communicate effectively with clients and care angels.
• Manage service reviews and care plans.
• Support care visits and assessments as needed.

Skills

Communication skills

Microsoft Office proficiency

Interpersonal skills

Flexible thinking

Education

Level 3 Care qualification (desirable)

Job description

An exciting opportunity has opened up within our team at Guardian Angel Carers Mid Sussex to become our full-time Care Coordinator.

This role will support the exceptionally high standards we have developed within our team, prioritising our care angels and clients alike.

Location: Office is in Burgess Hill (Plus care in the local area as and when required for the needs of our clients)

Salary: £23,900 - £26,400depending on experience, aptitude and compatibility of the candidatePLUS performance bonus.

37.5 Hours per week, plus on call duties as per office rota. On call duties increase salary by a minimum of £1,200 per year based on our standard rota.

Your role will be to promote and support our growing team of care angels on a daily basis. You will coordinate theservices that are offered to our clients in an efficient,compassionate, professional, focused, friendly and outstanding manner.

Responsibilities include

• Schedule and manage the all daily communications in the office.
• Communicate with clients and their family members in an approachable, kind, clear and focused way via telephone, email and messaging.
• Communicate professionally and compassionately with our care angels regarding working patterns, schedules, client requests and team requests.
• Build rapport quickly and appropriately with strong team and interpersonal skills.
• Excellent proficiency and experiencewith Microsoft office and IT systems
• Manage, create, edit and issue schedules with an eye for detail and thinking ahead.
• Complete staff supervision, service reviews, care plans and support all aspects of taking on a new client as required.
• Show flexible thinking and behaviourparticularly when working under pressure and meeting the challenging demands of the business.
• Work on own initiative and have the ability to reflect and acknowledge when you require support and development.
• Ensure all documentation is up to date with an attention to detail and ensure this information is clearly transparent within the business.
• Remain ‘hands on’ as a care colleague, as required with care visits and assessments.
• Out of hours on-call duties

The successful post holderwill:

• Have previous care industry experience, including Level 3 is desirable (experience working in a scheduling role, as a care coordinator or other environment such as logistics is desirable but not essential)
• Hold a full driving licence with your own reliable vehicle
• Be proficient in the use of computers including Microsoft Office, tablets, smart phones and relevant systems and apps
• Have excellent communication skills, both written and verbal
• Be self-motivated, professional & flexible
• Be happy to care for clients in the community

Please note this job application with close when sufficient applications have been received.

AS WE DO NOT OFFER SPONSIRSHIP UNDER THE SKILLED WORKER SCHEME PLEASE ONLY APPLY IF YOU HAVE THE RIGHT TO WORK IN THE UK.