Home Care Service Coordinator

Addus HomeCare; Abingdon; On-site; GBP 26,000 - 38,000; Full time

Job summary

A home care service provider in Abingdon is seeking a full-time Service Coordinator to oversee scheduling and ensure client satisfaction. The ideal candidate will have at least one year of experience in the industry, strong organizational skills, and proficiency with Microsoft Office. This role involves managing caregiver schedules, maintaining compliance, and supporting clients effectively within an in-office environment.

Benefits

Monthly Bonus Opportunities

Daily Pay Option

Paid Time Off (PTO)

Retirement Planning

Life Insurance

Employee Discounts

Qualifications

• At least 1 year of industry experience is required.
• Strong interpersonal and communication skills are essential.
• Reliable transportation is necessary.

Responsibilities

• Create and manage caregiver schedules with precision.
• Ensure uninterrupted service by coordinating coverage.
• Conduct monthly wellness calls and in-home visits.
• Supervise and motivate direct service employees.

Skills

Interpersonal skills

Organizational skills

Communication skills

Tech-savvy

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Scheduling software

Job description

Career Opportunities with Addus HomeCare

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To apply via text, text 9538 to 334-518-4376.

POSITION SUMMARY: Addus is searching for a Service Coordinator to join our team. This position is responsible for coordinating administrative business and other operational activities such HR, payroll, scheduling direct service staff and resolving client issues in conjunction with the Branch Manager or Agency Director. The Service Coordinator ensures that all clients receive the best service possible and according to the care plan.

Location: Addus HomeCare 300 NW Valley St Suite 101 Abingdon, VA 24210-2728

Schedule: Full-Time | In-Office | Monday–Friday | 8:00 AM – 5:00 PM

Why You’ll Love Working Here

• Monthly Bonus Opportunities
• Daily Pay Option
• Paid Time Off (PTO)
• Retirement Planning
• Life Insurance
• Employee Discounts

What You’ll Do

• Create and manage caregiver schedules with precision and care
• Ensure uninterrupted service by coordinating coverage for client needs
• Conduct monthly wellness calls and in-home visits
• Be the go-to for client updates, service changes, and support
• Supervise and motivate direct service employees
• Maintain a professional, welcoming office environment
• Uphold confidentiality and compliance with HIPAA and Medicaid/Medicare regulations

What You Bring

• High school diploma or equivalent
• At least 1 year of industry experience
• Strong interpersonal, organizational, and communication skills
• Tech‑savvy with Microsoft Word, Excel, and scheduling software
• Reliable transportation

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

To apply via text, text 9538 to 334-518-4376.