Hire Desk Administrator - Customer Care & Admin

Sunbelt Rentals Careers; Immingham; Teletrabalho; GBP 18 000 - 24 000; Tempo integral

Resumo da oferta

Sunbelt Rentals is seeking a Hire Administrator to join our team in the UK. You will primarily work on the hire desk, delivering effective office administration and supporting rental desk operations in line with company policies.

Responsibilities include handling inquiries, placing purchase orders, processing invoices, and ensuring a smooth customer journey from enquiry to post-hire feedback. A customer-service background in a hands-on, operational environment is ideal.

Qualificações

• Prior experience in a role with strong admin and customer service skills.
• Able to work as part of a team and support colleagues.
• Flexible, self-motivated and keen to take initiative and embrace training opportunities.

Responsabilidades

• Admin duties across two depots, including purchase orders and invoice queries.
• Support hire desk operations and customer communications by phone and email.
• Manage customer journeys from enquiry to post-hire feedback and maintain relationships with regular customers.
• Maintain key business systems and processes and ensure compliance with company policies.

Conhecimentos

Admin & customer service

Teamwork

Initiative

Communication skills

Organisation skills

Database entry

Ferramentas

Excel

Outlook

Descrição da oferta de emprego

Sunbelt Rentals is seeking a Hire Administrator to join our team in the UK. You will primarily work on the hire desk, delivering effective office administration and supporting rental desk operations in line with company policies.

Responsibilities include handling inquiries, placing purchase orders, processing invoices, and ensuring a smooth customer journey from enquiry to post-hire feedback. A customer-service background in a hands-on, operational environment is ideal.