Hire Coordinator: Boost Orders & Customer Relationships

Wolseley UK; St Helens; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading specialist trade merchant in the UK is seeking a Hire Coordinator for their Haydock location. This full-time role involves coordinating orders, resolving customer queries, and maximising sales. Ideal candidates will have hire services experience, strong communication skills, and a proven sales track record. This position offers competitive salary and excellent benefits including annual leave, pension, and health perks.

Benefits

Competitive Salary + Bonus

Annual leave

Generous pension scheme

Enhanced maternity/adoption leave

Healthcare access

Cycle to Work scheme

Qualifications

• Experience in hire or rental services with understanding of industry processes.
• Strong communication skills and a confident telephone manner.
• Proven sales experience with ability to convert enquiries into orders.

Responsibilities

• Coordinate with customers and internal network to ensure timely delivery.
• Take orders and process enquiries via phone and email.
• Resolve queries and coordinate with engineers to fix equipment issues.
• Maximise sales through proactive calls and building relationships.

Skills

Experience in hire or rental services

Strong communication skills

Proven sales experience

Positive, proactive attitude

Tools

Syrinx (hire management system)

Job description

A leading specialist trade merchant in the UK is seeking a Hire Coordinator for their Haydock location. This full-time role involves coordinating orders, resolving customer queries, and maximising sales. Ideal candidates will have hire services experience, strong communication skills, and a proven sales track record. This position offers competitive salary and excellent benefits including annual leave, pension, and health perks.