Hire Controller: Customer Care & Delivery Planner

Pickerings Hire; Leeds; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading supplier of temporary buildings in Leeds is seeking a Hire Controller to join their office team. Key responsibilities include managing customer enquiries, processing sales orders, and planning efficient deliveries. Ideal candidates should have experience in a customer service role, excellent communication skills, and the ability to build strong customer relationships. This position offers 33 days of holiday, a pension scheme, and other benefits.

Benefits

33 days holiday including public holidays

Company pension and life assurance

Cycle to work scheme

Employee Assistance Programme

Qualifications

• Experience in a customer service role in a fast-paced sales or service environment.
• Ability to foster relationships with customers.
• Computer literacy is essential.

Responsibilities

• Manage customer enquiries via telephone and e-mail.
• Process sales orders and gather post-installation feedback.
• Plan deliveries to meet customer expectations.

Skills

Customer service

Communication

Product knowledge

Tools

In-house systems

Job description

A leading supplier of temporary buildings in Leeds is seeking a Hire Controller to join their office team. Key responsibilities include managing customer enquiries, processing sales orders, and planning efficient deliveries. Ideal candidates should have experience in a customer service role, excellent communication skills, and the ability to build strong customer relationships. This position offers 33 days of holiday, a pension scheme, and other benefits.