Highways Inspection Officer

The Royal Borough of Windsor and Maidenhead; Windsor; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A local authority in the United Kingdom seeks a Highways Inspection Officer to oversee highway safety inspections, record defects, and manage the council's image in customer service. The role requires a Highway Safety Inspection C & G 6033 certification, NRSWA qualification, and experience in conducting inspections. The position offers 32 days of annual leave, flexible hybrid working, and contributions to a generous Local Government Pension scheme.

Benefits

32 days annual leave

Flexible working

Generous Local Government Pension scheme

Free employee parking

Discounts with retailers

Qualifications

• Ability to work with minimal supervision in a busy office environment.
• Effectively communicate with all levels of people, including dissatisfied customers.
• Knowledge of health and safety procedures related to highways.

Responsibilities

• Carry out highway safety inspections and record findings.
• Respond to enquiries regarding Highway Services.
• Organise works and manage budgets as required.

Skills

Highway Safety Inspection C & G 6033

Communication skills

Experience in highway inspections

Planning of street works sites

Education

NRSWA qualification

Job description

About us

The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county of Berkshire, one of the most economically productive and innovative areas of the country. The borough council – a unitary authority – takes pride in its exceptional team of dedicated professionals who are passionate about providing quality services to the community. RBWM is a unique borough, with huge opportunity given its proximity to London and expanding business sectors, as well as being a major cultural and tourism area which includes international attractions such as Windsor Castle, Legoland and Ascot Racecourse.

Given our Royal connections, the eyes of the world are often on us and we continue to rise to the challenge.

The Highways Inspection Officer Role

This role will report into the Highway Contracts & Inspection Manager.

Your role will involve

Carry out highway safety inspections in line with agreed inspection regimes within the HMMP along with reactive / ad-hoc safety inspections. Ensure accurate recording of safety and service defects. Inspections include Carriageways, footways, car parks, bus stops, tree visual inspections, overhanging vegetation. Issue Highways 'calling card' to private landowners as required.

Respond / investigate enquiries and complaints regarding Highway Services and take measures to reduce problems, thereby improving the Council's image and standard of service and promoting the theme of customer care within the Highways Team. Communicate via Confirm (software), email, calls or visits in a timely manner, escalating where necessary.

Provide information and support RBWM highway claims procedure, including collecting information and photographic evidence to ensure insurance claims are accurately processed. Attend court as witness on behalf of the Highway Authority when required.

When defects are identified, ensure it is a Council responsibility before proceeding to take action. Where budgets permit, organise works (raise works orders using schedules of rates, obtain C2 (utility) notices, arrange streetworks permit and any other approvals required). Work within agreed budget spend set by the Highways Contact & Maintenance Manager, ensuring expenditure remains within budget at all times, notifying of potential overspend or risk to overspend immediately through programmes of work.

To ensure that all works are conducted in line with the Legal and organisational Health & Safety procedures, as well as ensuring the enforcement by bylaws, others similar legislation and the Councils policies. Key legislation – The Highways act 1980.

What we are looking for

• Someone who holds a Highway Safety Inspection C & G 6033 with Lantra skills card, has experience of carrying out Highway Inspections and holds a NRSWA qualification.
• The ability to work with minimal supervision in a busy office environment whilst prioritising and organising a varying workload.
• Ability to communicate effectively in both written and verbal form with all levels of people including angry / dissatisfied customers.
• Experience / knowledge in the planning of a street works site relating to signing, lighting, guarding and site safety.

What we offer

• 32 days annual leave
• Flexible working including a hybrid working pattern for a better work-life balance.
• Generous Local Government Pension scheme includes life cover (3 times of annual salary); and an Additional Voluntary Contribution (AVC) scheme to enhance your pension provision.
• Free employee parking close to the offices.
• Give As You Earn scheme.
• Instant Reward Scheme to recognise and reward innovative achievement.
• Employee Assistance Programme providing counselling, advice and information.
• Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals.

RBWM values a collaborative and inclusive work environment, fostering creativity and innovation in all aspects of its operations. As an equal opportunities employer, we encourage applications from all as we believe diverse talent makes us stronger.

If you have a disability, are a current or former member of the armed forces or have been part of any formal care system up to the age of 25, you will be guaranteed an interview, should you meet the minimum requirements for the role.

Highways Inspection Officer – Apply now