Heathrow Cargo Operations Lead (24/7)

PrimeFlight UK LTD; Hounslow; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading aviation services provider in Hounslow is seeking an Operational Manager to oversee cargo handling operations at Heathrow Airport. The role focuses on efficient management, compliance with standards, and maintaining customer satisfaction through effective leadership of a 24/7 team. Candidates should possess strong leadership skills, in-depth knowledge of aviation regulations, and excellent customer service abilities.

Qualifications

• Strong leader with excellent interpersonal and motivational skills.
• Ability to handle aviation freight movement requirements and procedures.
• Awareness of UK cargo customs and regulations.

Responsibilities

• Ensure compliance with company standards and service level agreements.
• Oversee day-to-day operations and communicate priorities.
• Manage staff levels and coordinate grievance or disciplinary proceedings.

Skills

Aviation freight movement techniques

Leadership and interpersonal skills

Customer service

Air Cargo Security measures

UK Cargo Customs procedures

Attention to detail

Fluent English communication

Education

CM security training

Tools

ABS applications and systems

Job description

A leading aviation services provider in Hounslow is seeking an Operational Manager to oversee cargo handling operations at Heathrow Airport. The role focuses on efficient management, compliance with standards, and maintaining customer satisfaction through effective leadership of a 24/7 team. Candidates should possess strong leadership skills, in-depth knowledge of aviation regulations, and excellent customer service abilities.