Healthcare Support Worker

Hampshire and Isle of Wight Healthcare NHS Foundation Trust; Fareham; On-site; GBP 24,000 - 27,000; Full time

Job summary

A regional healthcare provider is seeking a Healthcare Support Worker for their Urgent Community Response team. In this role, you'll deliver compassionate care to patients in their homes, following prescribed care plans, and ensuring privacy and dignity. A driving license and access to a vehicle are necessary due to the nature of the role, which involves working independently in the community. The salary ranges from £24,937 to £26,598 a year, with pro-rata for part-time hours.

Benefits

Flexible working options

Qualifications

• Willingness to commit to training.
• Current Driving Licence is required.

Responsibilities

• Participate in the delivery of patient care according to care plans.
• Deal empathetically with sensitive information.
• Perform basic and physical observations.

Skills

Empathy

Basic nursing care

Communication

Education

NVQ in Health care or equivalent

Job description

Go back Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Healthcare Support Worker - Urgent Community Response

The closing date is 08 February 2026

We are looking for a caring and person-centered Healthcare Support Worker to join our Urgent Community Response (UCR) Team.

In this role, you will have responsibility for participating in the delivery of patient care, following written care plans and care pathways devised by and supervised by a Registered Nurse.

This role is based in the community and you will be lone working in patients' homes, therefore a driving license and access to a vehicle is required for this role.

Please note this role covers the whole of South East Hampshire.

Main duties of the job

Working under indirect supervision, as part of the Community Team, the post holder will have responsibility for delivering nursing care to patients following prescribed care plans and protocols.

Deal empathetically with sensitive information.

Safely manage self-including:-

• Lone working in the community
• Handling body fluids and other hazardous material
• Medical sharps
• Driving self

Perform basic and physical observations, ECG, falls assessments.

To report any changes/concerns to the registered nurse on duty in a timely fashion and record in the patient's records.

Actively respect patient's privacy and dignity and protect their property and possessions.

Always Ensure that all aspects of professional behaviour in line with Trust Policies.

Be aware of own limitations both in skills and knowledge and do not carry out any care or use any equipment when lack of skill/knowledge could result in a risk to patient, self or other member of staff.

Be responsible for the ordering of stock when required as directed by the Registered Nurse.

Keep an accurate diary that reflects daily work and mileage.

Maintain legible, accurate, contemporaneous records that are dated and signed.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person’s care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

• NVQ in Health care or equivalent or willingness to commit to training
• Current Driving Licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

£24,937 to £26,598 a yearPlease note for part time hours the salary will be pro rata