Healthcare Support Worker - Gynaecology

Cwm Taf Morgannwg University Health Board; Llantrisant; On-site; GBP 20,000 - 25,000; Full time

Job summary

A regional health board in the UK is seeking a Healthcare Support Worker to join their Gynaecology team. This role involves supporting practitioners in delivering high-quality care, assisting in both clerical and clinical environments, and working collaboratively within a multi-disciplinary team. The ideal candidate should have good communication skills, be flexible, and possess or be working towards relevant qualifications. Experience in a hospital setting and caring for individuals is essential. This position emphasizes patient confidentiality and teamwork.

Qualifications

• Possesses or working towards NVQ Level II Award / GCSE's or similar qualifications.
• Experience in team working and working unsupervised.
• Experience of working in a hospital environment and previous experience of caring for people.

Responsibilities

• Support the professional practitioners in providing high standards of holistic care.
• Document client observations and record measurements accurately.
• Assist the doctor/nurse during clinical examinations/procedures.

Skills

Good Communication/interpersonal skills

Flexible to meet the needs of the service

Welsh Language Speaking/Listening Skills at Level 3 or above

Education

NVQ Level II Award / GCSE's or similar qualifications

Job description

Healthcare Support Worker - Gynaecology

The closing date is 30 December 2025

An exciting opportunity has arisen to join a dynamic team within the Colposcopy and Hysteroscopy service in Royal Glamorgan Hospital. The role would be:

To support the professional practitioners, to assist in the provision of high standards of holistic care.

The Health Care Assistant (HCA) should assist with creating a welcoming, caring and safe environment. The post holder will be required to work both within the clerical and clinical environment supporting service provision.

To provide support and direct assistance to medical and nursing staff within all aspects of the Womens Health units by undertaking nursing care and treatment as appropriate and as planned for clients.

This role may require you to work across all sites within Cwm Taf Morgannwg UHB.

Main duties of the job

Work as part of a multi-disciplinary/multi-agency team fostering good communication and working relations with colleagues from all disciplines often dealing with sensitive and emotive problems ensuring signposting to correct medical professional/clinic for ongoing management.

Be proficient in a range of clinical duties which require a basic level of knowledge e.g. recording and documenting client observations, ensuring accurate measurements and recording of blood pressure, weight, height, Body Mass Index, pregnancy testing, venepuncture, urine testing etc. reporting to qualified staff as necessary.

Act as a chaperone and assist the Doctor / Nurse during clinical examinations / procedures, as appropriate and as requested, as necessary, ensuring correct labelling of all samples.

Ensure the availability of patient notes at all clinics (base and satellite) ensuring tracer system is maintained and update.

Be experienced in basic IT skills including Word Processing and undertake any relevant training, ensuring all ongoing training needs are met.

Input data onto Patient Information systems.

Will ensure that all positive results from investigations are directed to the appropriate senior member of staff for action.

Ensure that pathology/scan results is presented to medical/nursing staff for appropriate action and once action completed filed appropriately in the correct patient notes.

Ensure that patient confidentiality is always maintained.

About us

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

• We listen, learn and improve
• We treat everyone with respect
• We all work together as one team

We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Qualifications

• Possesses or working towards NVQ Level II Award / GCSE's or similar qualifications

Experience

• Experience in team working/Working unsupervised
• Experience of working in a hospital environment Previous experience of caring for people

Aptitude and Abilities

• Good Communication/interpersonal skills
• Flexible to meet the needs of the service
• Welsh Language Speaking/Listening Skills at Level 3 or above

Values

• Motivated
• Non-judgemental
• Works well both as an individual and as part of a team.
• Ability to demonstrate empathy and understanding

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cwm Taf Morgannwg University Health Board