Healthcare Receptionist | Patient Concierge at Clinic

Tate; Midhurst; On-site; GBP 18,000 - 23,000; Full time

Job summary

Tate is recruiting a friendly, organised Receptionist for a busy medical clinic in Midhurst. You will be the first point of contact for patients and visitors, ensuring smooth reception operations and delivering excellent customer service.

Key duties include greeting patients, answering calls, booking appointments, maintaining records, and coordinating with clinicians in a busy healthcare environment. Training and support are provided.

Qualifications

• Previous reception, administration, or customer service experience preferred.
• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• Ability to work efficiently in a busy environment.
• Confident using computer systems and Microsoft Office.
• Experience within a healthcare setting is desirable but not essential.

Responsibilities

• Welcoming patients and visitors in a professional and caring manner.
• Answering telephone calls and responding to enquiries.
• Booking, cancelling, and managing appointments.
• Maintaining accurate patient records.
• Handling correspondence and administrative tasks.
• Liaising with clinicians and healthcare professionals.
• Ensuring the reception area remains tidy and welcoming.

Skills

Communication skills

Organisational skills

Attention to detail

Customer service

Tools

Microsoft Office

Job description

Tate is recruiting a friendly, organised Receptionist for a busy medical clinic in Midhurst. You will be the first point of contact for patients and visitors, ensuring smooth reception operations and delivering excellent customer service.

Key duties include greeting patients, answering calls, booking appointments, maintaining records, and coordinating with clinicians in a busy healthcare environment. Training and support are provided.