Patient Care Concierge – Medical Front Desk

NHS Jobs; Chester-le-Street; Vor Ort; GBP 18.000 - 22.000; Vollzeit

Zusammenfassung

NHS Jobs in the United Kingdom seeks a proactive medical receptionist to manage front-desk duties, patient queries, and appointment scheduling. You will handle private charges, receipts, and maintain accurate patient records with confidentiality and professionalism.

The role requires strong communication, computer literacy, and the ability to prioritise a busy workload. Experience with GP Teamnet and a patient‑facing environment is advantageous.

Qualifikationen

• Confidentiality and data protection awareness.
• Strong communication and customer service skills.
• Computer literacy and keyboard skills.
• Ability to prioritise workload and work in a busy reception.

Aufgaben

• Greet patients and manage reception duties in a logical, orderly way.
• Explain practice arrangements and register new patients.
• Process private charges, issue receipts and answer queries.
• Book appointments and recalls, monitor delays and update records.
• Maintain medical records and ensure secure storage of notes and prescriptions.

Kenntnisse

Excellent communication

Computer literacy

Organisational skills

Confidentiality

Tools

GP Teamnet

Jobbeschreibung

NHS Jobs in the United Kingdom seeks a proactive medical receptionist to manage front-desk duties, patient queries, and appointment scheduling. You will handle private charges, receipts, and maintain accurate patient records with confidentiality and professionalism.

The role requires strong communication, computer literacy, and the ability to prioritise a busy workload. Experience with GP Teamnet and a patient‑facing environment is advantageous.