Patient Services Receptionist – Clinics & Appointments

University Hospitals Tees; Tees Valley; Presencial; GBP 19.000 - 23.000; Jornada completa

Descripción de la vacante

University Hospitals Tees is seeking an efficient receptionist to greet patients attending outpatient clinics and manage the appointments system. You will handle enquiries in person and by phone, updating patient records on CaMIS as directed by clinical staff.

The ideal candidate will have strong customer-care skills, solid computer literacy, and the ability to work quickly and accurately in a busy team environment.

Formación

• Excellent customer care skills.
• Computer skills are required.
• Good numeracy and literacy.
• Ability to think through problems using initiative.
• Able to work as part of a departmental team.

Responsabilidades

• Greet patients attending outpatient clinics and arrange further appointments as instructed by clinical staff.
• Handle face-to-face and telephone enquiries and update patient information on CaMIS.
• Maintain an effective appointments system and ensure accurate and speedy processing.

Conocimientos

Customer care

Face-to-face communication

Telephone handling

IT skills

Teamwork

Herramientas

CaMIS

Descripción del empleo

University Hospitals Tees is seeking an efficient receptionist to greet patients attending outpatient clinics and manage the appointments system. You will handle enquiries in person and by phone, updating patient records on CaMIS as directed by clinical staff.

The ideal candidate will have strong customer-care skills, solid computer literacy, and the ability to work quickly and accurately in a busy team environment.