Medical Receptionist & Front Desk Coordinator

Confidential; Midhurst; On-site; GBP 21,000 - 29,000; Full time

Job summary

Confidential operates a busy medical clinic in Midhurst and is seeking a friendly, organised Receptionist to be the first point of contact for patients and visitors. The role involves greeting individuals, handling phone calls, arranging appointments, and maintaining patient records to support smooth clinic operations.

Working Monday to Friday, 08:30am - 4:30pm, you will collaborate with clinicians to deliver excellent customer service in a busy healthcare environment.

Qualifications

• Previous reception, administration, or customer service experience preferred.
• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• Ability to work efficiently in a busy environment.
• Confident using computer systems and Microsoft Office.
• Experience within a healthcare setting is desirable but not essential.

Responsibilities

• Welcoming patients and visitors in a professional and caring manner.
• Answering telephone calls and responding to enquiries.
• Booking, cancelling, and managing appointments.
• Maintaining accurate patient records.
• Handling correspondence and administrative tasks.
• Liaising with clinicians and healthcare professionals.
• Ensuring the reception area remains tidy and welcoming.

Skills

Excellent communication

Interpersonal skills

Organisational skills

Attention to detail

Microsoft Office

Tools

Computer systems

Job description

Confidential operates a busy medical clinic in Midhurst and is seeking a friendly, organised Receptionist to be the first point of contact for patients and visitors. The role involves greeting individuals, handling phone calls, arranging appointments, and maintaining patient records to support smooth clinic operations.

Working Monday to Friday, 08:30am - 4:30pm, you will collaborate with clinicians to deliver excellent customer service in a busy healthcare environment.