Healthcare Assistant - Swansea Bay

NHS; Swansea; On-site; GBP 24,000 - 29,000; Full time

Job summary

A healthcare organization in Swansea is seeking a Healthcare Assistant to deliver compassionate end-of-life care. The role involves supporting patients and their families emotionally and physically, assisting with daily activities, and contributing to care planning. A minimum of NVQ Level 2 in Health and Social Care and 6 months of care experience are required. This is a full-time position offering 37.5 hours per week with various employee benefits.

Benefits

Annual leave of 27 days plus 8 public holidays

Competitive parental/sick leave policy

Industry-leading training programmes

Season ticket loan

Defined contribution pension scheme

Life assurance

Qualifications

• At least 6 months of recent care delivery experience in a health or social care setting.
• Knowledge of palliative and end of life care.

Responsibilities

• Provide personal care to patients.
• Support patients with emotional needs during their final stages.

Skills

Strong communication skills

Empathetic conversations

Holistic care planning

Symptom management

Education

NVQ Level 2 in Health and Social Care

Functional skills in numeracy and literacy at Level 2

Job description

Were looking for a Healthcare Assistant to join our team in Swansea Bay providing compassionate, high-quality end-of-life care during day shifts with occasional night shifts.

Main duties of the job

As a Healthcare Assistant, youll be a vital part of a multidisciplinary team delivering holistic, person-centred end of life care. Working under the guidance of registered professionals, youll support patients and those important to them with personal care, symptom management, and emotional support.

Youll contribute to care planning, assist with daily living activities, and help maintain a safe and dignified environment. This is a compassionate and hands-on role where youll make a meaningful difference in peoples lives during their final stages, while also supporting their loved ones through grief and bereavement.

About us

The care and support we provide is highly valued by the people we care for and their loved ones, but at present we are only reaching around 10% of dying people at the end of life. Right now, one in four people in the UK with a terminal illness, do not get the care or support they deserve at the end of their lives.

Job responsibilities

Salary: Marie Curie Clinical Pay Scale Band 2 (aligned with AFC) £24,833 pro rata per annum + enhancements

Contract: Permanent, Full-Time 37.5 hours per week

Based: Community Based Swansea Bay

What's in it for you:

• Annual leave allowance 27 days plus 8 public holidays (pro rata)
• Competitive Policy for parental/sick Leave
• Industry leading training programmes
• Season ticket loan for travelling to and from work
• Defined contribution schemes for Pension
• Loan schemes for bikes; computers and satellite navigation systems
• Introduce a friend scheme
• Help with eyecare cost
• Entitled to Marie Curie Blue Light Card
• Entitled to Benefit-Hub Discount Scheme
• Life assurance for all employees

What were looking for:

• NVQ Level 2 in Health and Social Care or equivalent Level 2 qualification (e.g. NCFE, BTEC), plus functional skills in numeracy and literacy at Level 2
• At least 6 months of recent care delivery experience in a health or social care setting
• Strong communication skills with the ability to hold person-centred, empathetic conversations and work effectively within a multidisciplinary team
• Knowledge of palliative and end of life care, including holistic care planning and symptom management
• Ability to plan and prioritise care, respond to changes in patient condition, and escalate appropriately
• A valid driving licence and access to a vehicle

Application Process

• Close date for applications: 7th October 2025
• Interview Dates:TBC
• As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.

For further information or to arrange an informal chat please contact our Hiring Manager Llinos Trotman

[e-mail]

Person Specification

Qualifications

• National Vocational Qualification (NVQ) Level 2 in Health and Social Care OR an equivalent alternative Level 2 Qualification
• i.e. NCFE level 2 Certificate in Healthcare Support Services, BTEC level 2 Health and Social Care
• Functional skills at level 2 in numeracy and literacy or equivalent
• National Vocational Qualification (NVQ) Level 3 in Health and Social Care OR an acceptable, alternative Level 3 qualification
• Basic Food Hygiene Certificate

Experience

• Recent professional experience of providing care and caring for dying patients

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.