Healthcare Assistant - Stoke Heath Prison

NHS; Market Drayton; On-site; GBP 25,000; Full time

Job summary

A community health service provider in Market Drayton is seeking a dedicated Healthcare Assistant to support healthcare services within a prison environment. This role includes assisting qualified clinicians, managing patient care tasks, and maintaining confidentiality. Ideal candidates should have NVQ Level 2 in care and experience in a care role. A comprehensive understanding of effective communication and crisis management is vital for this position. This full-time permanent role offers a salary of £24,465 per year, alongside mandatory training and professional development opportunities.

Qualifications

• Demonstrate experience of working in a care role.

Responsibilities

• Assist qualified clinicians in appropriate clinics and carry out assigned tasks involving direct patient care.
• Promote the units philosophy of care.
• Maintain confidentiality for prisoners and staff.
• Participate in Trust mandatory training.

Skills

Ability to work in a multidisciplinary team

Ability to take direction from senior staff

Basic IT skills

Good standard of written English

Knowledge of or interest in caring for people in a secure environment

Effective interpersonal skills

Education

NVQ Level 2 in care

Job description

Job Summary

Please note that this job does not meet the salary requirements for work visa sponsorship and as such we will be unable to progress your application if you do not have the right to work in the UK.

Under the supervision of, and support of, a registered nurse the post holder will carry out delegated tasks for those patients requiring healthcare services within the prison environment.

The prisoners, by their nature, may be unpredictable, have complex needs or be vulnerable, and so can present with varying degrees of challenging behaviour, requiring excellent communication skills. Crisis can present at any time and without warning - demanding the post holder to assist / manage in crisis situations.

Please note this vacancy may close early if a high volume of applications is received, we advise you submit your application early to avoid disappointment.

Main duties of the job

• To assist qualified clinicians in appropriate clinics and to carry out assigned tasks involving direct patient care in accordance with their individual competency levels.
• These tasks will be delegated by a registered nurse.
• Promote the units philosophy of care
• Assist the nurse in charge to utilise resources effectively
• Maintain appropriate levels of confidentiality for prisoners, visitors and staff at all times
• To follow the Trust Uniform Policy at all times
• To receive, record and transmit information both orally and in writing.
• Adhere to the Trusts and departmental policies and procedures.
• To attend Trust mandatory training and attend development sessions as required
• Participate in the staff annual review process for the tea

About us

Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.

Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.

Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.

Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.

Details

Date posted: 19 December 2025

Pay scheme: Agenda for change

Band: Band 2

Salary: £24,465 a year retention and recruitment allowance applies

Contract: Permanent

Working pattern: Full‑time, Flexible working

Reference number: 825-7651553-OPS

Job locations

HMPYOI Stoke Heath

warrant Road

market Drayton, Shropshire

TF92JL

Person Specification

Experience (Essential)

• Demonstrate experience of working in a care role

Training and Qualifications (Essential)

• NVQ Level 2 in care

Knowledge & Skills (Essential)

• Ability to work in a multidisciplinary team
• Ability to take direction from senior staff
• Basic IT skills
• Good standard of written English
• Knowledge of or interest in caring for people in a secure environment.
• Effective interpersonal skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Shropshire Community Health NHS Trust

HMPYOI Stoke Heath

warrant Road

market Drayton, Shropshire

TF92JL

Employer's website: https://www.shropscommunityhealth.nhs.uk/