Healthcare Assistant - Outpatients

NHS; Crowborough; On-site; GBP 15,000 - 17,000; Part time

Job summary

A healthcare provider in Crowborough seeks a compassionate and dedicated individual to join their Outpatients team on a part-time basis. This role involves supporting various patient care activities, documentation, and maintaining patient dignity. The ideal candidate should have NVQ Level 1, 2, or 3 in Health and Social Care or willingness to train. A commitment to ongoing training and strong communication skills are essential. The position offers a pro-rated salary of £15,912 to £16,484 per year.

Benefits

Comprehensive benefits package

Outstanding training and development opportunities

Full medical insurance

Qualifications

• Experience in patient care within a hospital or care setting.
• Proactive and committed to continuous learning.
• Possession of a UK driving license and access to a vehicle.

Responsibilities

• Participate in the multi-disciplinary outpatient team to deliver care.
• Take patient observations and complete documentation.
• Assist patients during clinical examinations and procedures.

Skills

Excellent communication skills

Empathy in patient care

Good computer skills

Education

NVQ Level 1, 2, or 3 in Health and Social Care

Job description

Job Summary

Join our dedicated Outpatients team at Horder Healthcare and play a vital role in delivering exceptional patient care. This is an exciting opportunity to work within a close-knit team of experienced professionals, ensuring a seamless and high-quality outpatient experience.

Benefits

We provide a comprehensive benefits package designed to support your wellbeing and career development. This includes family‑friendly policies, outstanding training and development opportunities, full medical insurance, and access to a complete health and wellbeing programme.

Main Duties

• Actively participate as part of the multi‑disciplinary outpatient team to deliver excellent care.
• Support clinics by taking patient observations, recording appointment outcomes, and completing documentation.
• Assist patients and act as a chaperone during clinical examinations and procedures.
• Carry out routine care tasks to maintain patient health and wellbeing.
• Report any changes in patients conditions to senior staff and ensure safety protocols are followed.
• Help with administrative duties such as answering calls, relaying messages, and completing timesheets.
• Attend mandatory training and complete relevant e‑learning.
• Uphold infection control standards and maintain patient dignity, privacy, and confidentiality.

Job Details

Location: The Horder Centre, Crowborough

Contract: Permanent, Part‑time (25 hours per week)

Shift Patterns: Availability between 07:30 am and 07:00 pm

Pro‑rated Salary: £15,912 to £16,484 a year (dependent on experience and relevant qualifications)

Right to Work: Candidates must be able to demonstrate the right to work in the UK independently; no visa sponsorship will be accepted.

Person Specification / About You

• Passionate and empathetic, with excellent communication skills.
• Experienced in patient care within a hospital or care setting.
• NVQ Level 1, 2, or 3 in Health and Social Care (or willingness to train).
• Proactive, forward‑thinking, and committed to continuous learning.
• Good computer skills and experience in a patient‑facing role.
• UK driving licence and access to a vehicle.
• Aligned with our values: Caring, Friendly, Quality, Integrity, and Pride.

EEO Statement

At Horder Healthcare, we are proud to champion and celebrate diversity, equity, inclusion and belonging in all areas of our business. We are committed to creating an environment of mutual respect where equal employment opportunities are available to all applicants without regard to protected characteristics by applicable law.

As a disability confident employer, we offer full support for alternative application methods or reasonable adjustments during the recruitment process.

Additional Information

Any applicant upon an initial offer of employment will be subject to pre‑employment checks, including an Enhanced Disclosure and Barring Service (DBS) check. References and Occupational Health checks will also be taken before appointment.

Contact

Horder Healthcare – Crowborough, TN6 1XP

Website: https://www.horderhealthcare.co.uk/