Healthcare Assistant

Mayo Clinic; Greater London; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A leading health care provider in London is seeking a dedicated Healthcare Assistant to ensure a seamless patient journey across clinics. You will support healthcare teams, assist with daily clinical tasks, and contribute to high-quality patient care. The ideal candidate has prior experience in a clinical setting and holds an NVQ in Health & Social Care. This position offers opportunities for personal and professional growth within a collaborative team environment.

Qualifications

• Previous experience as a Healthcare Assistant in a clinical environment.
• Motivated, flexible, and eager to learn.
• Competency in vital signs and NEWS2 escalation.

Responsibilities

• Support clinical teams in delivering well-coordinated clinics and outpatient services.
• Assist with daily clinical tasks and preparation of treatment areas.
• Provide patient care and support throughout the entire care journey.

Skills

Time-management

Organisational skills

Communication skills

Interpersonal skills

Computer skills

Education

NVQ in Health & Social Care

Care Certificate

Job description

At Mayo Clinic, you will become a vital member of a dynamic team at one of the world's most exceptional health care institutions.

Our Nursing Care Model combines Relationship-Based Care with an evidence-based approach.

This allows for a stronger connection between patient and caregiver, and a more individualized, appropriate type of care.

You will also discover a culture of teamwork, professionalism and mutual respect, and most importantly a life-changing career.

City: London
State: London
Remote: NO
Department: Nursing

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other health care provider according to U.S. News & World Report. As we prioritize patient needs, we remain equally dedicated to our employees. With advancement opportunities for a fulfilling career at Mayo Clinic, you'll thrive in a supportive environment that fosters innovation and champions belonging while providing essential resources for your success.

Responsibilities

Mayo Clinic Healthcare in London delivers world-class diagnostic and outpatient services across a growing range of specialties including Cardiology, Endoscopy, Gastrointestinal, Neurology, Orthopedics, Imaging, Executive Health Screening and a Private GP service. We are expanding our team and seeking a dedicated Healthcare Assistant to support exceptional patient care across our clinics.

As a Healthcare Assistant, you will play a vital role in ensuring a seamless patient journey by supporting healthcare providers and contributing to the efficient coordination of patient visits. You will work across various clinical services as part of our integrated nursing team, providing high-quality assistance in treatment rooms, routine procedures, and patient support activities.

This is an excellent opportunity to join a collaborative and innovative clinical environment-ideal for individuals who are proactive, compassionate, and committed to delivering outstanding patient care.

• Support clinical teams in delivering well-coordinated clinics and outpatient services
• Assist with daily clinical tasks, safety checks, and preparation of treatment areas
• Provide patient care and support throughout the entire care journey
• Maintain a safe, organised environment and adhere to infection control standards
• Manage stock levels within clinical departments
• Contribute to quality improvement and audit initiatives
• Develop skills to support new and expanding services

Endoscopy Assistant/Technician Responsibilities

• Provide support during endoscopic procedures under nurse supervision
• Prepare equipment and procedure rooms
• Choose and check endoscopes and related equipment
• Assist with biopsies and manage specimens
• Perform bedside cleaning and safe transport of scopes
• Monitor vital signs and escalates concerns appropriately
• Follow infection control and safety protocols
• Maintain endoscopy inventory and supplies
• Demonstrate completed endoscopy competencies

Qualifications

• Previous experience as a Healthcare Assistant in a clinical environment
• NVQ in Health & Social Care (or equivalent experience portfolio)
• Care Certificate
• Strong time-management and organisational skills
• Motivated, flexible, and eager to learn
• Peripheral cannulation and phlebotomy experience
• Competency in vital signs and NEWS2 escalation
• Specimen management experience
• Excellent communication and interpersonal skills
• Proficient computer skills
• High standard of spoken and written English
• Demonstrated confidentiality
• Confident in chaperoning and escorting patients

Preferred

• Experience in any of the clinic's specialist areas, particularly Endoscopy or Interventional Radiology
• Spirometry skills
• Gynaecology support experience
• ILS certification

Must be authorised to work in the UK, relocation is not offered.

Exempt

Equal Opportunity

It is the policy of Mayo Clinic not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.