Healthcare Assistant

InHealth Group; Salford; Hybrid; GBP 21,000 - 25,000; Full time

Job summary

A leading healthcare provider in the UK is looking for a dedicated Healthcare Assistant to join their ENT service across multiple sites in Manchester. You will play a key role in supporting patients by ensuring they feel comfortable and assisting during their clinical pathways. The role demands excellent communication skills, attention to detail, and a willingness to travel between sites. This full-time position offers a competitive salary of up to £24,800, comprehensive training, and robust opportunities for career advancement.

Benefits

Competitive salary up to £24,800

Full training and development

Supportive teams

Opportunities to grow your career

Qualifications

• Previous experience in a healthcare or customer-facing role is desirable.
• Ability to travel between multiple clinical sites.
• Comfortable using patient systems.

Responsibilities

• Welcome patients warmly and ensure their comfort.
• Prepare patients for procedures and act as chaperone.
• Complete documentation and update patient records.
• Support clinicians to ensure smooth appointments.
• Maintain cleanliness in clinical areas.

Skills

Empathy

Communication skills

Attention to detail

Teamwork

Tools

Microsoft Office

Job description

InHealth is seeking a dedicated and enthusiastic Healthcare Assistant to join our ENT service across multiple sites in Manchester. This is a permanent, full-time role working 37.5 hours per week. As a Healthcare Assistant, you will play a vital role in supporting the delivery of high-quality, patient-focused ENT services. You will work closely with clinicians and the wider multidisciplinary team to ensure patients receive a safe, efficient, and positive experience throughout their appointment journey. This role offers variety, as you will work across different clinical settings, supporting both patients and staff in a fast‑paced environment. You will be responsible for assisting with patient preparation, maintaining accurate records, and ensuring clinical areas are clean, safe, and well‑prepared. We are looking for someone with excellent communication skills, a caring and professional approach, and the flexibility to travel between sites. Previous experience in a healthcare or customer‑facing role is desirable, although full training and support will be provided. InHealth offers a supportive working environment, opportunities for development, and the chance to build a rewarding career with one of the UKs leading healthcare providers.

Main duties of the job

The Healthcare Assistant will support the ENT service by providing high-quality care and assistance to patients throughout their clinical pathway. Key duties include welcoming patients and ensuring they feel comfortable and supported, preparing patients for procedures, and acting as a chaperone when required. You will assist clinicians during clinics to ensure appointments run efficiently and to a high standard. The role involves completing documentation, updating patient records accurately, and using internal systems and Microsoft Office as required. You will help maintain stock levels, support administrative tasks such as answering calls, and contribute to the smooth day-to-day running of the service. You will be responsible for maintaining cleanliness, infection prevention standards, and health and safety requirements within clinical areas. The post holder will work across multiple sites in Manchester and must be flexible, reliable, and able to work effectively as part of a team. You will demonstrate empathy, attention to detail, and a proactive approach to supporting both patients and colleagues.

About us

InHealth is the UKs largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments and procedures. In the last year, we have supported more than 5 million people in their healthcare journeys, the majority of these are NHS patients and service users.

As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues.

Our mission is to provide high-quality services within local communities to over 7 million patients by 2030. We are committed to ensuring that patients receive a positive experience, maintaining a 97% patient satisfaction rate.

Job responsibilities

Are you ready to put your people skills, caring nature, and love for fast-paced teamwork to good use? We’re looking for a superstar Healthcare Assistant to join our ENT service across Manchester, where no two days are the same and every patient leaves feeling heard, supported, and smiling!

At InHealth, our Healthcare Assistants are key to delivering high-quality, patient-focused care. You’ll work across multiple sites in Manchester, supporting patients throughout their ENT appointments and ensuring everything behind the scenes runs smoothly. If variety, flexibility, and making a real difference sound like your thing, keep reading!

What you’ll be doing

• Welcoming patients warmly and ensuring they feel comfortable and cared for
• Preparing patients for procedures and chaperoning them as needed
• Completing forms, updating records, and keeping our systems accurate
• Supporting clinicians to make sure every appointment runs like clockwork
• Keeping clinical areas clean, safe, and ready for use
• Helping with calls, supplies, and anything else that helps the team thrive

What we’re looking for

• Someone who enjoys working in different settings and can travel between sites
• A calm, empathetic communicator with great attention to detail
• A team player who’s happy to roll up their sleeves and get stuck in
• Comfortable using Microsoft Office and patient systems
• Previous experience in a healthcare or customer-facing role

Why join us

• Competitive salary up to £24,800
• 37.5 hours a week full-time, permanent
• Full training and development to help you succeed
• Supportive teams and a positive workplace culture
• Opportunities to grow your career with one of the UKs leading healthcare providers

If you’ve got the passion, we’ve got the platform. Apply now and be part of something brilliant across Manchester.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.