Healthcare Assistant

NHS; Dunstable; On-site; GBP 24,000 - 27,000; Full time

Job summary

An innovative healthcare provider in Dunstable is seeking a Healthcare Assistant to support the delivery of care for patients in sexual health and reproductive services. The role involves patient interaction, record keeping, and supporting a multidisciplinary team. The ideal candidate will have strong communication skills and a willingness to learn. The position includes a part-time schedule and opportunities for ongoing training.

Qualifications

• Evidence of good standard of general education including basic literacy and numeracy skills.
• Willingness to undertake further education and training.
• Recent experience of working in a sexual and reproductive health service or equivalent.

Responsibilities

• Support the delivery of healthcare for patients attending the iCaSH service.
• Provide information and care to patients with sexual health issues.
• Undertake non-clinical duties in support of the admin team.

Skills

Phlebotomy/Venepuncture

Communication Skills

Time Management

Education

Level 2 or 3 qualification in Health & Social Care

Care Certificate

Tools

Microsoft Office

Job description

Go back Cambridgeshire Community Services NHS Trust

Healthcare Assistant

The closing date is 14 October 2025

An exciting opportunity has arisen to join the team within iCaSH Bedfordshire working at Grove View in Dunstable. You will be working within our multi-disciplinary team including clinical and Outreach and the rotational Saturday at Kings Brook.

We are looking for someone who is enthusiastic, enjoys providing excellent care and ensure patients are always put first. We want someone who wants to learn and develop.

The post holder will support the delivery of healthcare for patients attending the integrated contraception and sexual health (iCaSH) service which is part of Cambridgeshire Community Services (CCS). This may include the supporting of patients who present with sexually transmitted infections, HIV/AIDS, contraception requirements and/or any other sexual health related problems.

This vacancy is for 22.5 hours per week (Monday 12-8pm, Wednesday 10-6pm and Thursday 8-4pm.)

Role is based at the Grove view site but will work a Saturday on a rotational basis at Kings Brook site. Training will take place at Grove View and Kings Brook. Must be able to get to both sites.

Should we receive a high number of applications we reserve the right to close this vacancy at any point after 7th October 2025

Main duties of the job

Good time management skills and the ability to thrive in a busy environment are key. Excellent written and verbal communication abilities are a must. You will also maintain privacy, confidentiality, dignity, and ensure the patient is well looked after.

Following training, and once signed off as competent, to act as a chaperone and assist nurses/doctors to undertake intimate examinations/procedures and or sexual health screening on patients.

To provide information to patients as appropriate who attend the department and to those who are diagnosed with a sexually transmitted infection/HIV or require contraception advice, risk reduction advice and condom demonstration.

Following training, provide a phlebotomy service for patients attending the services. To participate in outreach and support health promotion events when requested.

To undertake non-clinical duties in support of the admin team, for example undertake call taking and reception cover including 0300 number answering, registering patients and booking, support data collection and or general patient and non-patient administration.

Following training, undertake, read and interpret microscopy slides as directed by clinicians and appropriately document and communicate the associated findings, if required by the clinical service.

Hold the Care Certificate and deliver the associated standards of care or undertake the training at the earliest opportunity upon recruitment to post.

About us

Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.

There's one reason why our services are outstanding - and that's our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.

If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.

Job responsibilities

The post holder must at all times, carry out his/her duties with regard to CCS NHS Trust Workforce Diversity and InclusionPolicy.

To be aware of the responsibilities of all employees to maintain a safe and healthy environment for patients, visitors, and staff.

All post holders must adhere to the code of conduct on confidentiality and be aware of and adhere to all Trust policies and procedures.

This job description is intended only as a guide to the range of duties involved. The post holder will need to be flexible and adaptable in order to respond to other duties that may be required from time to time and the changes and developments within the Trust.

To welcome patients and obtain relevant personal and clinical details as appropriate treating all such information as confidential.

Following training, and once signed off as competent, to act as a chaperone and assist nurses/doctors to undertake intimate examinations/procedures and or sexual health screening on patients.

To provide information to patients as appropriate who attend the department and to those who are diagnosed with a sexually transmitted infection/HIV or require contraception advice, risk reduction advice and condom demonstration.

Following training, provide a phlebotomy service for patients attending the services. To participate in outreach and support health promotion events when requested.

To be non-judgemental to all client groups regardless of age/ethnicity/religion.

To undertake non-clinical duties in support of the admin team, for example undertake call taking and reception cover including 0300 number answering, registering patients and booking, support data collection and or general patient and non-patient administration.

Following training, undertake, read and interpret microscopy slides as directed by clinicians and appropriately document and communicate the associated findings, if required by the clinical service.

Hold the Care Certificate and deliver the associated standards of care or undertake the training at the earliest opportunity upon recruitment to post.

Person Specification

Qualifications

• Evidence of good standard of general education including basic literacy and numeracy skills.
• Care Certificate or willingness to undertake at the earliest opportunity upon recruitment to post.
• Willingness to undertake further education and training /learn new skills as required.
• Level 2 or 3 qualification in Health & Social Care or equivalent.
• Sexually Transmitted Infection Foundation (STIF) course - Core.

Experience

• Experience of working in a health care environment.
• Experience of working with the public.
• Basic knowledge of and experience of IT systems such as Microsoft Office (2005 pr newer) Word, Excel, Outlook and internet navigation.
• Recent experience of working in a sexual and reproductive health service or equivalent
• Experience of working as part of a multidisciplinary team.

Skils

• Competent in phlebotomy/venepuncture or willingness to train.
• Willingness to undertake microscopy training if required by the service
• Experience of reading and interpreting microscopy slides, and ability to appropriately document associated findings.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cambridgeshire Community Services NHS Trust

Address

iCaSH Grove View Dunstable (with expectation to work at Kings Brook clinic on rostered Saturday)

£24,937 to £26,598 a year, pro-rata

Contract

Permanent

Working pattern

Reference number

448-AMB-7508480

Job locations

iCaSH Grove View Dunstable (with expectation to work at Kings Brook clinic on rostered Saturday)