Healthcare Appointments Manager: Lead Scheduling Team

Kirsop-Taylor Healthcare Ltd; Chichester; On-site; GBP 33,000; Full time

Job summary

A family-owned healthcare organization in Chichester is seeking a team manager for Appointment Coordinators. The ideal candidate will have healthcare administration experience, managerial skills, and strong organizational abilities. Responsibilities include overseeing appointment scheduling and maintaining quality standards. The position offers a salary of £32,500 per annum, along with competitive benefits like private health insurance and 28 days of annual leave plus bank holidays.

Benefits

28 days annual leave plus bank holidays

3 paid festive days

Private Health Insurance

Employee Discount Platform

EAP Service

Pension Contribution

Training and development opportunities

Qualifications

• Experience in healthcare administration or appointment coordination is required.
• Previous managerial experience with leading a team is necessary.
• Strong organizational and communication skills are essential.
• Confident using scheduling systems and Microsoft Office applications.

Responsibilities

• Manage and develop a team of Appointment Coordinators.
• Oversee appointment scheduling and ensure capacity utilization.
• Resolve complex scheduling issues and act as escalation point.
• Communicate clearly with patients and clinicians.
• Maintain data accuracy, GDPR compliance, and quality standards.

Skills

Healthcare administration experience

Managerial experience

Strong organizational skills

Communication skills

Confident with scheduling systems

Understanding of confidentiality

Tools

Microsoft Office

Job description

A family-owned healthcare organization in Chichester is seeking a team manager for Appointment Coordinators. The ideal candidate will have healthcare administration experience, managerial skills, and strong organizational abilities. Responsibilities include overseeing appointment scheduling and maintaining quality standards. The position offers a salary of £32,500 per annum, along with competitive benefits like private health insurance and 28 days of annual leave plus bank holidays.