Healthcare Administrator: Therapist Relations & Compliance

Red Recruitment Solutions; Telford; On-site; GBP 18,000; Full time

Job summary

A growing care organization in Telford is seeking a Healthcare Administrator to join their team. The role involves managing therapist relationships and ensuring service quality while complying with regulatory requirements. This full-time position offers a salary of £18,000 per annum and includes shift patterns during weekdays and Saturdays. Applicants should possess strong communication skills and be customer-focused. A standard DBS clearance is required prior to employment.

Qualifications

• Experience managing relationships with therapists.
• Ability to provide constructive feedback and ensure quality service.
• Knowledge of Consent and Data Protection Act regulations.

Responsibilities

• Manage relationships with therapists within an allocated region.
• Educate therapists and ensure achievement of SLAs and KPIs.
• Ensure accurate record keeping of caseload activities.
• Handle communications effectively to ensure timely case processing.
• Discharge patients according to company procedures.

Skills

Customer focused

Good communicator

Excellent persuasive skills

Job description

A growing care organization in Telford is seeking a Healthcare Administrator to join their team. The role involves managing therapist relationships and ensuring service quality while complying with regulatory requirements. This full-time position offers a salary of £18,000 per annum and includes shift patterns during weekdays and Saturdays. Applicants should possess strong communication skills and be customer-focused. A standard DBS clearance is required prior to employment.